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Target cashier wouldn't accept my coupons
Posted Wed October 21, 2009 12:00 pm, by maria v. written to Target
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I went into my local target store today to purchase a bag of Iams cat food, along the way I saw there was a good promotion going on for the glade candle products. It just so happended that I had some coupons on me in my coupon book, to make this glade promotion even better. I purchased 5 glade tins and had
(5) 1.25 coupons to use on them, then I also picked up 5 glade oil refils, which I had a(5) coupons that would make them free when you purchased the glade tins. Well when I was cashing out, I was told I could not use the coupons together saying they were being doubled. This was not the case, I used the coupons within the terms on them marked. I am upset becasue a fellow target guest cashed out in another lane with the same items and all her coupons were accepted. With it being a very long day after work I just bought the items, with the intent on contacting target to help straighten out this matter. I spent a total of 28.81 today, while I should have paid 6.25 less with the omitted coupons. Since it was right before 10:00 I figured the cashier was not wanting to be bothered with this transaction. Here is some of the information from the reciept for you to look up for verification purposes. rec#2-9293-1057-0076-3920-7 vcd#750-251-444
I would like to recieve a gift card for the total of 6.25 for the amount of the coupons that I was not allowed to use on my purchase, even though I purchased the appropriate items. I intend on doing more shopping at my local target since my sister in law in pregnant, and I would hate for this bad guest service experience to sour my future shopping trips, since I love target so much.
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by Lacy Lou Posted Fri October 23, 2009 @ 10:03 PM
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We have people trying to scam with these Glade coupons multiple times a day in my store, literally 2 handbaskets full a day at least. 1 coupon per purchase, not 1 per item, you cannot use a coupon on the item you have to buy in order to get another one free. The old adage, if it looks too good to be true, it is .
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by PepperElf Posted Fri October 23, 2009 @ 3:31 AM
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if the coupon has the message "may not be used in conjunction with other coupons" that ... it may apply to situations like this
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by KGBags Posted Fri October 23, 2009 @ 3:09 AM
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You have to admit, you were kinda pushing the envelope here. I see your point, that you had 10 items and 10 coupons, 5 of which were for tins and 5 of which were for refills, but one coupon was contingent on the use of another. Its kinda like going to Mc Donalds with a coupon for a free drink with the purchase of a burger, and then a coupon for a free burger and expecting to pay nothing. Hopefully guest relations will give you a more definitive answer.
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by Ginger2.0 Posted Thu October 22, 2009 @ 12:31 PM
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How could you possibly see/know what coupons another person, in another lane was using?
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by Jo23 Posted Wed October 21, 2009 @ 3:25 PM
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I had the same Glade coupons at my local Target. The candles were on sale for $1.29 and with the coupon which was worth $1.25 it basically made it so that I was paying like $0.04 for one candle. I ended up buying 10 candles and using 10 coupons. The cashier took them with no problem. I agree that you should be reimbursed, as having a coupon for each individual item should not be considered "doubling" even if there are multiples of the same item. Let us know if you get a response.
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by Knight Posted Wed October 21, 2009 @ 10:20 AM
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Ummm, how do you know that a fellow target guest cashed out in another lane with the same items and all her coupons were accepted? Interesting....
What did the manager say when you asked why your coupons were not accepted and another guests identical coupons just a few lanes over were?
If they send you a gift card will you be sending in the coupons that you would owe them?
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