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Furious Ex-Customer! |
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by Catalina R. of Arlington, Texas written to Time Warner Cable Posted Thu January 7, 2010 8:05 pm |
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I am extremely furious at Time Warner Cable (twc)because I was misled by someone in the RETENTION department. My complaint to Time Warner had been ongoing. On October 2008, I had complained about not being able to access the pay per view channel to order movies.
In the summer of 2009, I complained about the same thing again, wanting to watch movies at my convenience. I was asked to go to...
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PAYMENT OFFCIE |
by David B. of HIGH POINT, North Carolina written to Time Warner Cable Posted Fri December 4, 2009 12:00 pm 1 replies, Last Updated: Fri December 4, 2009 8:27 pm |
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On Friday afternoon(Dec.4,2009) I drove over to there bill paying Office here in High Point, NC. It is located ay 118 East State Avenue. High Point, NC. 27265....Just off of Main Street.
I got there at 1;40 pm. The line (on a Friday) was out the door. There are chairs. ok...I have horrible painful Knees.... It was rough. People were coming in and just turning around...coming back later.
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Service Call Canceled |
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by lazarus m. of jacksonville, North Carolina written to Time Warner Cable Posted Sat November 21, 2009 10:29 am |
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Had a service call scheduled for between 10 and 1. I received an automated call at 10:11, I missed the call as I was in the bathroom. I immediately called back and was told my service appt was canceled.
Changed their cancellation policy.
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Get it together |
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by Brice S. of Kansas City, Missouri written to Time Warner Cable Posted Thu September 17, 2009 11:20 am |
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First months bill I was charged for install after being told I wasn't going to be charged. Then was charged a fee on the second months bill for bad debt for service over three years ago that I don't believe was correct and they offered no supporting documents. After many communications I called to cancel and they then took these fees off my bill and was told my bill should be what was agreed upon...
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My Bill Sent to Collection Agency |
by Nicholas F. of Falls, Pennsylvania written to Time Warner Cable Posted Tue June 30, 2009 9:17 am 2 replies, Last Updated: Tue June 30, 2009 2:30 pm |
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To whom is may concern,
My name is Nicholas and I recently had a collection put onto my credit report from Credit Management LP. I'm in a tough spot as I have finally gotten my credit to where my fiancee and I can buy our 1st house with a FHA loan, but they require no collections or late payments for the past 1-2 years. Well we are in the process of closing and this collection basically is...
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