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Top 25 Letters
The selection and placement of letters on this page were determined automatically by a computer program.

  1. Unbelieveable
  2. Your Rude Customer Service People
  3. Time Warner Advertisement Depicts the Husband as a Fool
  4. No Ohio State Games with Time Warner!
  5. Stolen Animal
  6. Time Warner Cable Should Value Its Customers
  7. Disconnected on Christmas?
  8. Please help
  9. PAYMENT OFFCIE
  10. Moving Business Class Phone/Internet Service
  11. Getting my cable hooked back up shouldn't take a week and a half.
  12. My Bill Sent to Collection Agency
  13. Time Warner effected my credit score!
  14. Trying to Pay an Old Collection and Have it Removed From My Credit Reports
  15. Unreasonable Rate Increase
  16. What a waste of my time, Time Warner.
  17. I want a Bill!
  18. Time Warner Taking Over my Computer
  19. Poor customer service
  20. tv cable guide
  21. Time Warner needs to educate their employees
  22. Account Issue
  23. resetting my online account
  24. thinking about getting a dish, Time Warner
  25. TIME WARNER ISN'T THAT BIG!!!!


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  54. Time Warner Cable
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Time Warner Cable
http://www.timewarnercable.com

290 Harbor Dr.
Stamford,
06902


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Sub Sectors
Here is a list of popular letter topics for this company.
» Billing/Payment: 20.59%
» Channels: 5.88%
» Connection: 3.92%
» Customer Service: 25.49%
» Installation/Repair: 14.22%
» Other: 6.86%
» Overall Experience: 15.2%
» Pay-Per-View: 1.47%
» Picture Quality: 0.98%
» Price/Value: 2.45%
» Technical Support: 2.94%


Last 5 Letters
Here is a list of last 5 letters for this company.
Furious Ex-Customer!
by Catalina R. of Arlington, Texas written to Time Warner Cable Posted Thu January 7, 2010 8:05 pm

I am extremely furious at Time Warner Cable (twc)because I was misled by someone in the RETENTION department. My complaint to Time Warner had been ongoing. On October 2008, I had complained about not being able to access the pay per view channel to order movies.

In the summer of 2009, I complained about the same thing again, wanting to watch movies at my convenience. I was asked to go to...

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PAYMENT OFFCIE
by David B. of HIGH POINT, North Carolina written to Time Warner Cable Posted Fri December 4, 2009 12:00 pm
1 replies, Last Updated: Fri December 4, 2009 8:27 pm

On Friday afternoon(Dec.4,2009) I drove over to there bill paying Office here in High Point, NC. It is located ay 118 East State Avenue. High Point, NC. 27265....Just off of Main Street.

I got there at 1;40 pm. The line (on a Friday) was out the door. There are chairs. ok...I have horrible painful Knees.... It was rough. People were coming in and just turning around...coming back later.

...

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Service Call Canceled
by lazarus m. of jacksonville, North Carolina written to Time Warner Cable Posted Sat November 21, 2009 10:29 am

Had a service call scheduled for between 10 and 1. I received an automated call at 10:11, I missed the call as I was in the bathroom. I immediately called back and was told my service appt was canceled.

Changed their cancellation policy.

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Get it together
by Brice S. of Kansas City, Missouri written to Time Warner Cable Posted Thu September 17, 2009 11:20 am

First months bill I was charged for install after being told I wasn't going to be charged. Then was charged a fee on the second months bill for bad debt for service over three years ago that I don't believe was correct and they offered no supporting documents. After many communications I called to cancel and they then took these fees off my bill and was told my bill should be what was agreed upon...

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My Bill Sent to Collection Agency
by Nicholas F. of Falls, Pennsylvania written to Time Warner Cable Posted Tue June 30, 2009 9:17 am
2 replies, Last Updated: Tue June 30, 2009 2:30 pm

To whom is may concern,
My name is Nicholas and I recently had a collection put onto my credit report from Credit Management LP. I'm in a tough spot as I have finally gotten my credit to where my fiancee and I can buy our 1st house with a FHA loan, but they require no collections or late payments for the past 1-2 years. Well we are in the process of closing and this collection basically is...

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