Time-Warner apparently doesn't need my business

Posted Mon June 21, 2010 4:45 pm, by Anita Z. written to Time Warner Cable

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I have been a customer of the cable company Time Warner since I moved to Wisconsin seven years ago. Mostly, I was satisfied with the internet service. However, on the whole they are over priced. I spend up to ten hours a day on the internet so I need this service. The TV end of their deal stinks.

I have always asked customer service what I can do to lower my bill. This month I opened my bill to show that it had gone up ten dollars. I was never advised when I was in the store paying the bill that my rate was about to change or any such thing.

They are always boasting about what a good deal they have. How bout actually giving me a good deal and keeping the price the same.
Otherwise I am seriously thinking of dropping my coverage to only the internet. They should be offering basic cable to seniors anyway.

So please give me what I need - reliable internet and free cable.

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Re: Time-Warner apparently doesn't need my business by Lisa H. Posted Mon June 21, 2010 @ 5:27 PM I guess I don't understand why you should get free cable? It costs them something to supply it to you after all. Reply cable or tv in general by Anita Z. Wed June 23, 2010 @ 9:19 PM