Toshiba DLP chip failure on their TV's

Posted Wed July 11, 2012 9:10 pm, by mike b. written to Toshiba America Consumer Products Inc.

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I purchased a Toshiba 65 hm167 TV 6 years ago for 2,400 dollars. This year the DLP chip is failing. This chip was produced by Texas instrument and has failed in Samsung and Mitsubishi products. All the companies are aware of the problem yet I believe only one is replacing these chips even out of warranty. Toshiba customer service wanted 38 dollars to tell me what I already know. Toshiba could care less if your out of warranty and are not taking any responsibility for the failure. So I'm stuck with white dots all over my screen. I can try to fix it myself or pay an outrageous repair bill. More or less if I scrap the TV it will have cost me 400 dollars a year to use it. What happend to quality? This is the last Toshiba product I buy!

Toshiba needs to step up to the plate and fix the problem for the customers they are well aware of the chips failure. They may think they are saving money by ignoring the problem, but when customers vow to never buy a Toshiba product again they are loos by far more money.Plus people knowing and reading about the failure will hesitate to buy Toshiba products.

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Re: Toshiba DLP chip failure on their TV's by mike b. Posted Tue February 5, 2013 @ 1:14 PM Yes I fixed it myself for 160 bucks! Reply Re: Toshiba DLP chip failure on their TV's by Tim K. Posted Wed December 5, 2012 @ 5:34 PM http://www.facebook.com/pages/Toshiba-Sucks-Class-Action-Lawsuit/31594 6341851824 Free free to join in a lawsuit against toshiba for this matter join us on facebook Reply Re: Toshiba DLP chip failure on their TV's by almond Posted Sat July 14, 2012 @ 1:17 AM I would not be discouraged from buying a Toshiba product because they would not offer a free repair on an item that is five years out of warranty. Reply O_o you're going to try fixing it yourself? by PepperElf Posted Thu July 12, 2012 @ 4:59 PM Um.... never work on electronics unless you're actually qualified. Not unless you want to name me in your will. Seriously though. Untrained electronics repair really can = death by electrocution if you're not careful. cap-zapitors like to shock people. Reply I fixed it by mike b. Sun February 10, 2013 @ 12:45 PM