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Top 25 Letters
The selection and placement of letters on this page were determined automatically by a computer program.

  1. No need for a Big Sister shirt... :(
  2. First and Last Trip to Toys R Us
  3. Terrible Service at ToysRUs
  4. Teach Employees About Calendars, Toys R Us
  5. Rude Manager for Little Tikes Pool Return
  6. Fraudulent Online Purchase from Toys R Us
  7. You Ridiculous Return Policy
  8. Toys R Us Forced My Girlfriend To Buy A Protection Plan
  9. Inept Toys R Us Associates Inconvenienced My Family
  10. Customer Service For The Birds
  11. Very rude and inconsiderate staff at Webster, TX store.
  12. Three Strikes and Babies R Us is Out!
  13. toys are us.
  14. Exchange Hassle at Toys R Us
  15. Toys R Us Does Not Follow Through on Rain Checks
  16. I want my money!
  17. Pathetic Excuse for Baby Registry on BabiesRus.com
  18. Why run a sale you're not willing to honor?
  19. price matching
  20. SUBJECT: Horrible shopping experience
  21. Next Time I'm Calling The Police On Toys R Us.
  22. Problem with Slammer Hot Rod AND employees
  23. Poor Customer Service!!!
  24. Incident in your Oceanside/Carlsbad CA store - rude manager with return
  25. unhappy with Bel Air, MD store management


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Toys R Us
http://www7.toysrus.com

1 Geoffrey Way
Wayne,
7470

800-869-7787
Contact Form
Wikipedia


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Sub Sectors
Here is a list of popular letter topics for this company.
» Cleanliness/Condition: 1.34%
» Exchanges/Returns: 25.5%
» Information Availability: 2.68%
» Location: 1.34%
» Management: 7.38%
» Other: 9.4%
» Overall Experience: 22.15%
» Price/Value: 2.68%
» Selection/Availability: 8.72%
» Staff Attitude/Knowledge: 12.08%
» Staff Performance: 6.71%


Last 5 Letters
Here is a list of last 5 letters for this company.
Puppets without a home.
by Maranda B. of Columbia City, Indiana written to Toys R Us Posted Thu November 19, 2009 11:25 am
3 replies, Last Updated: Fri November 20, 2009 1:14 pm

My husband and I visited your ___ location a few weeks ago with our two children. As we were walking through the store, I noticed two Melissa & Doug hand puppets were sitting out of place on an end cap. Since my son is in to puppets right now and we would like to purchase some for Christmas, I looked all around for the display they came from. I couldn't find a display anywhere. So, I used...

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No need for a Big Sister shirt... :(
by I. A. of Cleveland, Tennessee written to Toys R Us Posted Wed October 7, 2009 4:11 pm
20 replies, Last Updated: Mon October 19, 2009 3:29 pm

I bought a "Big Sister" shirt at the TRU in Chattanooga, TN (we live in Cleveland, TN, about 30 min. away)for my toddler soon after I found out I was pregnant again.

I had a miscarriage a few weeks after that. A few months later, I took the NEW, UNworn shirt with the ticket tag still attached to be returned.

The Customer Service person who saw me walk in with my toddler in tow...

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Loyol Shopper Upset with Management
by Abel W. of port saint lucie, Florida written to Toys R Us Posted Mon September 21, 2009 8:17 pm

I have been a happy shopper with Toys R Us for years, I shop for my relatives, my friends as well. But for the last couple of years I have been upset with the local Toys R Us store In Jensen Beach Florida, I believe its store 8736. Managers ignore the employees and shoppers. I needed help and a supervisor ignored me to talk on his phone and on another day the store manager ignored the employee...

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Poor customer service over the phone results in gift card fiasco
by Kris G. of Goodyear, Arizona written to Toys R Us Posted Mon June 22, 2009 7:06 pm
2 replies, Last Updated: Mon June 22, 2009 8:35 pm

I purchased a gift card in December, 2008 for my step grandson in Utah for Christmas. He never received it, and did not activate it. I called TRU in February, 2009 to inquire about it, and was told by the CSR to fax in a copy of my original receipt, and I would be contacted by a supervisor for a refund back to my credit card. No call came back. I called again in March, repeated the story,...

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Terrible Service at ToysRUs
by Lori G. of Littleton, Colorado written to Toys R Us Posted Wed June 10, 2009 12:00 pm
24 replies, Last Updated: Mon August 3, 2009 6:23 pm

I have been a ToysRUs customer for years. Two weeks ago I went into
ToysRUs to purchase the Little Tikes Sea&Sand Table- $99.99. I had
a coupon for $10 off of $75 a baby purchase at Babies RUs or Toys RUs.
On the coupon it listed the following exclusions: Diapers, Formula,Video
Game Hardware, Apple iPods, Robot Galaxy, Netbooks, Gift Cards, Special
Orders, Phone Orders, Breastpump...

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