First, the tracfone doesn't work where I live. Second, even though I have over an hour left, my service will be cut off on 11/11/09. In other words, if I don't add minutes I don't need, my service gets shut off. In my mind, no, I am not in control.

The phone doesn't hold a charge very long, even if I don't use it. And won't stay on when it's plugged into the charger. When I tried to give the...

I bought a new tracfone phone three days ago. I also spent $50 on minutes that the phone will not accept. $30 was spent online $20 was spent on one of their cards. Have contacted customer service in two emails and have only gotten aut-responses.

Fix my phone!! I want this phone. I want the service. I just want to be able to use it. When I signed into my account I had a message saying call...

I've now been on the phone with customer service for one hour and 10 minutes with no resolution to my problem. The phone service would not accept the $100.00 / 400 minute card. I called customer service and waited about 31 minutes before they transfered me to someone I thought could help me. He reset my phone and then added the minutes but failed to give me the "double" minutes I...

My phone is for emergency purposes, I pay for service protection and buy minutes when needed. I discovered my last billing was on Aug. 28 and my service was gone. All my acct. info. was gone and it stated phone was inactive. I emailed and was told service was disconnected Sept. 9 and I would have to call Cust. Service. The people are very polite but I was told after many times being placed on...

Tracfone Wireless the owner of Safelink wireless are idiots. I had a safelink phone and I meet all eligibility. I moved to the next town over and accidentally washed my safelink phone. I called "customer disservice" and was told that I would have to "reapply" for safelink. I was told to wait two weeks and reapply. I did so. Now it says my application was rejected due to...