Safelink Rip Offs and Idiot Customer Service In India

Posted Mon October 26, 2009 3:03 pm, by William C. written to Tracfone Wireless, Inc

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Tracfone Wireless the owner of Safelink wireless are idiots. I had a safelink phone and I meet all eligibility. I moved to the next town over and accidentally washed my safelink phone. I called "customer disservice" and was told that I would have to "reapply" for safelink. I was told to wait two weeks and reapply. I did so. Now it says my application was rejected due to ineligibility but on the website it says "applications received and approved." Meanwhile, the US tax payers are paying continually for a phone that I don't have. This is called FRAUD!

No one in customer service understand the freaking English language.


I'm going to inform Fox News what sort of scam safelink is running. I won't stop until the entire nation knows what's going on.

Now, you ignore me, ignore that national news and the American public.

Either give me the phone or stop charging the freaking government for it.

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Re: Safelink Rip Offs and Idiot Customer Service In India by Just Jeffrey Posted Mon October 26, 2009 @ 6:20 PM The thing to do is cancel the service. In fact, you are obligated to have service terminated upon loss of the phone. The government (read taxpayers) will NOT continue to pay for it, once it's canceled. However, you bear the responsibility for having it canceled. There is no fraud on TracFone's part, if you've asked them to keep the phone active. Note that once the government-sponsored minutes are expired by you notifying TracFone, the phone can still be used by someone buying regular TracFone minutes. So, unless TracFone told you that they won't cancel the government-sponsored minutes, despite your request for them to do so, they have committed no fraud simply because you are the one responsible. Here's the link to cancel the service: http://tinyurl.com/ygfslh2. I suggest that you do this immediately. Reply Re: Safelink Rip Offs and Idiot Customer Service In India by RowdyRetailer Posted Mon October 26, 2009 @ 3:47 PM How am I paying for your phone that you dont have? Good Day Reply Evidently by Eddie M. Mon October 26, 2009 @ 4:03 PM RE by RowdyRetailer Mon October 26, 2009 @ 4:12 PM More on Safelink... by Just Jeffrey Mon October 26, 2009 @ 4:35 PM