Missing minutes

Posted Sat February 18, 2012 9:39 am, by Robert L. written to Tracfone Wireless, Inc

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I transfered minutes from my old phone to a new TLFM phone. In the process I lost 538 Minutes. Prior to the transfer process I had 1638 minutes on my old phone. Only 1100 minutes were tranfered over. I have been unable to resolve this via phone calls. The 1st one I was cut off after a 20 min wait. The second call was unable to resolve my issue. I would like to have my 538 minutes credited to my phone

Restore my missing 538 minutes to phone