Shared Letters

Join and browse our exclusive open discussion forums and talk about whatever you like.

» The Suggestion Box
» Company Responses
» PFB Feedback Line
» Consumer Podcasts
» Mommy Talk & Daddy Dialogue ™
» Shared Letters


Sign up for PlanetFeedback's "Consumer Café" email newsletter!


Posted Fri May 2, 2008 5:46 pm, by Rose D. written to tryabrocket.com

I placed an order online at www.tryabrocket.com. As with a lot of exercise equipment, these products are usually offered with a 30 day trial. It was not until I completed the order that I was showed that I was being charged for the 30 day trial period. This charge is in addition to the actual product charges. There is no mention of this charge on the website. When I called their 800 number to cancel the order, the company refused to cancel the order. This company is DISHONEST AND UNETHICAL. DO NOT ORDER FROM THEM!


Log In/Create an account | 8 comments
     Add to your del.icio.us  del.icio.us    Digg this story  Digg this  
PlanetFeedback Comments are subject to strict terms and conditions. We reserve the right to deny site membership privileges to any individuals acting inappropriately.
by Nikkip Posted Wed February 24, 2010 @ 5:19 PM

Thanks I was about to order this product becuase I seen It on tv last
night. It lookes like it works but by me reading what u have said I
don't think I'm going to order it now because they did have on there a
30 risk free trial. An from what you are sayin there is no trial so
now I'm going to look for something else that can work but I'm done
with these lies they tell on tv about these free trials an thank again
... Nicole

by vip Posted Fri June 5, 2009 @ 10:18 PM

Thank you rose
actually i place my order today but after read your note on
planetfeedback.i do not place my order.hope your note can help
others.thank you again .

by Susan B. Posted Fri February 6, 2009 @ 5:08 PM

I just wanted to let people know that this is so true . I ordered the
abrocket paid the 14.94 and had to pay the total in canadian currancy
so the total came to 170.00 then by surprise when i got the machine i
had to pay 30.00 more dollors . When i called they told me it was our
custom charge there was no mention of such charge if i would have
known this i would have just bought it here in canada were i seen it
at Canadian tire for only 119.95 im really getting pissed off at these
sites that rip off the consumour people have to put a stop to this
kind of robbery .

Susan B


by G S. Posted Sat August 30, 2008 @ 2:09 PM

I saw the commercial for abrocket on tv. I called the 1800 number. The
first thing I asked was what the total price would be; the commercial
had made it very clear that the $14.95 was for a 30 day trial period.
The operator told me the total would be $134.80. Not certain about the
quality of the product,I wanted to get a better look at the product
before ordering and went to their website. In the search process I
noticed your comment. You are angry with them because you heard only
the words in their ad that you wanted to hear. They made their offer
very clear. If you used even the tiniest amount of common sense you
would have realized that $14.95 is an impossible price for such a
product. I am telling you this as someone very strongly in favor of
much tougher consumer protection laws and laws that require strict
standards in advertising. But sometimes the consumer needs to apply a
little of their own commonsense to the matter.


by Donno Posted Fri May 2, 2008 @ 8:34 PM

The first problem is an annoying video autoplays as soon as the page
is loaded. Warning sign. The second problem is there is a credit
card order form that pops up on virtually every page. Warning sign.
Third, I couldn't find a returns policy. Warning sign.

They say "*Try it risk free for 30 days $14.95 + free shipping and
handling" and then under that "30 day money back guarantee" The
asterisk is not explained. Nor is the fact that the popup window in
the credit card area shows $135 and the aforementioned icon states

I would call these people before I ever placed an order with them to
clarify the terms and return procedure. I would have to be really
really interested, because this website looks suspicious to me. These
people are a one-hit wonder, and it looks like it is a foul ball. You
have to be careful when buying sight unseen.


by calm Posted Fri May 2, 2008 @ 7:31 PM

I guess they've updated their website in response to your letter.

It now says "Try it risk-free for 30 days" on the main page. Except
in all caps.


by Bill R. Posted Fri May 2, 2008 @ 6:30 PM

Rose D.,

I looked at their site and in the center of the front page it statea:
30 Day Money Back Guarantee. In a nutshell..you give them money and if
you return the item within that 30 day period you get your money back.

No mention of a 30 Day Free Trial.

From your statement: As with a lot of exercise equipment, these
products are usually offered with a 30 day trial...I think you made an
assumption, were wrong and further wrong by publishing your claims
against this company.



trial by leslie-A Sun January 11, 2009 @ 11:01 AM

Home | Shared Letters | Ratings | Login | Communities | Categories | RSS | Contact Us | Terms & Conditions | Privacy Policy | FAQ
Copyright 2017 © All Rights Reserved PlanetFeedback.com | Web by Cicada