I have been a pretty loyal United Customer for many years now and have usually been very satisfied with your Mileage Plus program. Even though I am not a Premier Member or anything like that, within the constraints of the program and giving myself sufficient time (usually 6 to 7 months in advance), I normally could find a Business Class ticket for my international flights (usually to Asia) under...

I (One pass #KM383168) just booked a flight for 2 people from EWR to PUJ and because the only seats on the plane are premier seats the United system will not assign seats for my reservation unless I pay for a premier seat. So I called your customer service and they could not assign me a seat either but suggested that I could assign myself seats 24 hours before take-off. Isnt that nice!!...

To The Highest Authority in United Airlines:

My wife and I were scheduled to leave America on 15.11.2012 We had a confirmed booking in Flight no.UA 932 of United Airlines from Washington Dulles Airport at 9.50 p.m. After all the Security formalities were over, we came to know that the flight would take off an hour after the scheduled dep. time. We waited till around 11.30 pm and we boarded the...

As I was waiting for the plane to take off, sitting in my seat, I was approached by United Airline personnel and without any explanation, in a stern voice, the man simply stated, get your things and come with me. As we got closer to the front of the plane he asked which carry-on bag was mine. I turned to go get it and in a louder voice he says, "NO, you can't go back there we will get...

I got on the jet, my bag apparently did not. All day long I have kept calling about status of my bag and finally I spoke with a lady in the baggage claim office who said my bag will not be delivered until midnight. I told them that would be unacceptable, because I work in an office and my office would not be anyone here to accept my bag at midnight.

Also, I am flying to Fort Lauderdale...