I received a $150 dollar voucher returning from Chicago to Pittsburgh a few months ago, because my bags didn't make it on the plane. My girlfriend and I were two of four passengers that did not complain about having to wait an hour and a half for the next flight to come in. We sat in the waiting area. After the line cleared out the service representative came out and thanked those of us that...

I was booked on your Newark to Denver filght and was asked at check in if the airline could buy my seat and give me a round trip ticket in the continental US. I said yes and proceded to the gate. I tried to check with the gate personal several times as to the status of my situation. She dismissed me each time and then as the plane is completely full and I am the last person standing the gate...

I am appalled to read about your new policy that would charge people of a certain width for a second seat. The policy is arbitrary, sexist, offensive and impractical.

It is arbitrary because different planes have seats of different sizes. How could any passenger know in advance if they're going to be able to lower the armrest?

It's sexist because men carry their fat in the front and are...

I flew on United from Chicago O Hare to Dallas on Jan 8th, 2009. On reaching DFW, I was told that one of my bags has been lost. My residence is in Austin but I landed in Dallas to stay with my cousin for a few days. They asked me send some stupid PPQ form which I sent by Jan 26th. They said they will process and send bag or reimbursement money in 45-60 days.

Firstly-UNITED does not have the...

I booked a work flight from Chicago to Minneapolis. My partner decided to come with me and booked a trip on the same flight. My work trip got canceled, so my partner called to cancel or reschedule his flight, and was told there is a $150 change fee!!! I've never heard of such a thing. His fare was under $150, so basically United said "well, thanks for the $100+... bye!". I will...