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 Flight 1669 Flight Attendant Kelly - Service
Posted Wed October 12, 2011 1:00 am, by c f. written to United Airlines
Write a Letter to this Company | Rate this Company
On my flight #1669 from SFO to HOU, Kelly the flight attendant asked if I wanted a drink. I asked for a coke and a water. I purchased a Cheeseburger and also needed to take my medicine. I received a cup of coke and a cup of water. I immediately drank the coke and asked for a refill. The Flight Attendant, KELLY, said I gave you a cup of coke and water already. Kelly said she needed to give the other passengers drinks before I can refill your cup. I said I did not get a can of coke just a cup. Kelly said you did not request a can of coke. The passenger behind me received a canned drink and I did not hear her request a can.
Give all customers the same amount of service.
Be fair and nice.
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by Jared C. Posted Fri October 14, 2011 @ 11:49 AM
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The letter writer is in the wrong and the flight attendant did nothing
wrong.
The last four times I flew somewhere my drinks were given to me in
cups. As were the drinks for everyone else on the planes I was on
(since I used the bathroom at the back of coach on several of these
flights shortly after drink service was completed, I was able to see
others' drinks as I passed up the aisle).
So the letter writer actually is getting extra special treatment as
she/he got TWO drinks in cups, NOT just one.
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by jeishere Posted Thu October 13, 2011 @ 1:37 PM
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I think its pretty reasonable for the flight attendant to serve all
customers first before providing refills. Learn to wait your turn.
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by PepperElf Posted Wed October 12, 2011 @ 7:31 PM
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Technically you still had your water, yes?
I cannot fathom any medication that can be taken with coke that cannot
be taken with water. So although you still needed to take your
medication, the fact that you drank the soda down immediately will not
hurt you for taking the meds.
As for getting an entire can, it depends on what you ask for. As
suggested below, asking for unusual drinks often gets you an entire
can if no one else would want it. I prefer soda water for this myself
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by DustonB Posted Wed October 12, 2011 @ 4:52 AM
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This is why I always request ginger ale or Dr Pepper. If you ask for
something uncommon you'll get a full can right away because they know
that they probably won't be able to serve the full can before it goes
flat. Order a coke or pepsi or 7up and they'll pour a glass full and
then refill it later because they know that they will have a dozen
other requests for the same thing in the next 5-10 minutes.
I agree, it isn't necessarily fair but they do that to prevent waste
as most of the time in the past people would get full cans
automatically and leave the can half full as garbage.
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