UPS delivered packages to the wrong house.
Posted Wed January 3, 2007 4:50 am, by Mamacita G. written to United Parcel Service
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On December 18, 2006, I took seven parcels to the UPS Store in Bedford, Indiana. I was treated courteously and it didn't take long at all to get my packages paid for and ready to put on a UPS truck. I left, feeling that all was well with my Christmas this year.
One of the packages was bound for Missouri, and it was delivered in two days, just as promised.
The other six packages were bound for Colorado. When the snowstorms hit the Denver area, I understood that all deliveries of all kinds would be delayed. I am not angry over the delay. Nobody has control over the weather.
I am angry because I trusted UPS to deliver six packages to Colorado: four to one address, one to another, and one to still another.
The package addressed to Lakewood, Colorado, was delivered on Dec. 28. One package addressed to Manitou Springs, Colorado, was delivered correctly, also on Dec. 28.
One parcel addressed to Firestone, Colorado, was delivered on Dec. 28. So far, so good.
However, three packages that were addressed to Manitou Springs, Colorado, were also delivered to that same Firestone, Colorado address.
My Firestone,CO friend called me to say that these three packages had the Manitou Springs address on the package, but had a UPS label for Firestone.
I would like for UPS to pick up these three packages in Firestone, Colorado, and deliver them to the correct address in Manitou Springs, Colorado.
I paid almost $70.00 to have these boxes delivered before Christmas. As I said, I understand about the snowstorm delay; that is not why I am angry.
I am angry because, after paying all that money, three of my packages were delivered to the wrong addresss.
Please, UPS, pick them up in Firestone and take them to Manitou Springs, as the address says.
This is the first time UPS has ever disappointed me. I hope they fix their error so I can keep on bragging about them.
I would like for UPS to pick up the three packages in Firestone, Co, and deliver them to the correct address in Manitou Springs, Co.
Since I paid nearly $70.00 to have them delivered before Christmas, (I understand about the snowstorm delay) and three of them went to the wrong house, it would also be nice to have some of the money back. Today's date is January 3, 2007, and that's a long time after Christmas.
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