Employee Stealing from Guests in Framingham, MA store

Where I work sometimes the system glitches and a declined card will
run on the second try.



However it sounds like the credit company is already handling this for
you.


As for your "legal proceeding" comment ... remember the following
1) Telling a company that you're getting a lawyer doesn't mean they
have to do what you tell them do. They may even call your bluff on
it. Some companies even stop talking to the customer once "lawyer" is
brought up - they direct the customer to have his/her lawyer talk to
theirs. Which is their legal right.

2) Even if you do decided to pay a lawyer's fees to take a case
against them... only the judge can decide who wins. They may settle
out of court but they don't have to.

3) Assuming the lawyer actually decides to take the case. Some won't
if they don't consider it worth their time. And since your credit
card company is already handling it... they may decide it's not a good
business choice.

wasn't JUST subpar, they were bordering on inept too! Given that the
change on the tip is the same for both, I have to wonder if someone
fat fingered the entry. It's a little too conincendental. But a 50%+
tip is pretty brazen for people that appear to be this dumb, (But I
could be wrong - maybe they really ARE that dumb!)

While I am sure your credit card company will handle this, you will
likely have to wait the 90 days for it to sort out. The whole threat
of litigation seems a bit much, though. The entire charge WITH the
crazy tip is only about $50. Is it really worth the hundreds or
possibly thousands you could drop in legal fees and costs just to take
this to court?

Let them sort it out and then write this place off as a terrible
dining experience. It's just not worth anymore of your time than
that!

So capital one gave uno's 90 days to provide the signed slip. So
there you have it, in 90 days you will get your money back.

What more do you want?

Did you already dispute the charge with Capitol One? If not, do so
NOW. Don't wait for UNO to handle this.