To Whom It May Concern,

As a frequent flier of US Airways, my family and I are extremely disappointed at our most recent experience with your company.

We arrived early for our scheduled flight (#4161) from Baltimore, MD to Philadelphia, PA on October 29, 2011. We discovered that that flight was canceled and we had been bumped to a later flight to Philadelphia and a still later flight from...

I had an awful experience traveling via USAir this holiday season. My flight from PIT to PHL was delayed by ~2 hrs due to "high winds" in PHL. We definitely would miss our connection to SEA. Upon arriving in PHL, the gate attendant handed us new boarding passes for TWO DAYS LATER, but said these were only backups. Flight #84 was still at the gate, and we "should run." I was...

I flew from Tucson, Arizona to Washington DC for Christmas. The first leg was on American Airlines. I was in boarding zone #4. The flight was full and overhead storage was going fast. I was one of the last to board and the flight attendant said if they couldn't find a spot they would stow my bag in the "dog house". They made every effort to accommodate me. They were great. When I...

Good Evening,

I am writing you tonight after speaking with two of your customer service representatives who were unsuccessful in their attempts to resolve this matter. The second person I spoke with suggested I email you at this address as you have access to additional information and may be able to assist me future. On Nov 24 I booked a flight from FLL to ALB and ALB to LGA. The prices was...

July 23, 2011 our flight from Philadelphia to Orlando US Air flight 1028 was cancelled. Traveling with our family and my son who is a quadrapalegic we were pushed from one gate, to anolther and finally to a third gate where they told us our flight was cancelled. We were moved three times to three different gates

US Air was unable to book our family of four, on that day, but booked us on a...