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Top 25 Letters
The selection and placement of letters on this page were determined automatically by a computer program.

  1. US Airways Treats our Heroes with Disrespect!!!!!
  2. US Airways discriminates against those with English accents?
  3. Honeymoon turned nightmare
  4. Mislead About Lost Baggage
  5. Passengers are Real People, US Airways
  6. A Glass of Wine Will Get You Grounded by US Airways
  7. Faulty Equipment/Bad Service
  8. US Airways Doesn't Care About Passengers
  9. Do You Want This Supervisor Representing US Airways?
  11. Stop Outsourcing Customer Service Jobs, US Airways
  12. Horrible Customer Service
  13. Not compassionate and not helpful at U.S. Airways
  14. Baggage Policy - or Why I'm Not Flying With You On My Next Trip
  16. Poor customer service
  17. US Airways Needs Better Customer Relations
  18. Rude and inconsistant employees
  19. Failure of Communication Between USAirways and Customers
  20. Unprofessional behavior from Check-in clerk at SFO
  21. Compensation for Unaccompanied Minor Fees Due to Flight Cancellation
  22. Us Airways Shouldnt Expect Me To Know The Policies
  23. Rude employee behavior
  24. Your Business Practices are a Ripoff, US Airways
  25. Dishonest practices and terrible service of check-in staff and incompetent Customer Relations agent

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US Airways

2345 Crystal Dr.

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Sub Sectors
Here is a list of popular letter topics for this company.
» Aircraft Interior: 0.82%
» Airport Check-in: 7%
» Baggage Claim/Carry-on: 13.58%
» Customer Service (non check-in): 19.75%
» Flight Attendants: 4.94%
» Flight Scheduling: 9.47%
» Food Service: 0.41%
» Frequent Flyer Program: 9.05%
» On-time Performance: 5.35%
» Other: 24.69%
» Price/Value: 4.94%

Last 5 Letters
Here is a list of last 5 letters for this company.
Just Want to Get My Husband's Account Information Updated
by Peggy S. of Silver Spring, Maryland written to US Airways Posted Thu March 5, 2015 3:08 pm
3 replies, Last Updated: Fri March 6, 2015 8:12 pm

Have been spending the day today getting my husband's frequent flyer information with several airlines updated. Some accounts did not have his full legal name and all had outdated email addresses, mailing addresses and phone numbers. He's just been accumulating miles and never bothering to use them. The other airlines provided some mechanism (an online form or an email address) where we could...

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Rental Car reimbursement
by Tracie H. of Indianapolis, Indiana written to US Airways Posted Sun October 26, 2014 9:07 am
3 replies, Last Updated: Wed October 29, 2014 1:46 pm

I booked my flight in May to fly to Tampa with my 2 children from October 18-25. We received a schedule change a few days prior to departure which included an earlier stop in Charlotte than what was originally scheduled by me. There was a fire at the Charlotte airport yesterday which caused our new rescheduled flight to miss the connection. Very little was done to get me home with my 2...

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US Airways Treats our Heroes with Disrespect!!!!!
by Dale W. T. of Marietta, Georgia written to US Airways Posted Sat October 11, 2014 1:18 pm
13 replies, Last Updated: Tue October 21, 2014 8:26 am

I didn't think an airline could sink any lower but your Flight Attendant Ava proved me wrong. First Sergeant Albert Marle is one of our Heroes and FA Ava "just spit on him". What kind of Airline are you?!?!? And, where do you find these despicable Employees?!?!!?

As a Father/Parent of an Apache Longbow Pilot of 20+ years of service and multiple tours in "Harm's Way", I...

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Cancelled Flight
by Kimberly D. of Bastrop, Texas written to US Airways Posted Thu September 11, 2014 3:02 pm
1 replies, Last Updated: Fri September 12, 2014 10:21 am

On August 19, 2014 my wife and 2 kids were scheduled on flight US Airway 2897 from Charlotte to Austin. Due to difficulties to one of your aircrafts the flight was cancelled after being delayed for about three hours. In that time of being delayed we could have booked on other flights to Austin, instead we were told that they could get us out the next day. We were told this matter of factly...

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Flight Attendant Excellence
by Ken U. of Coatesville, Pennsylvania written to US Airways Posted Fri August 15, 2014 2:27 pm

On 8/7/14 I flew on Flight 4081 from Milwaukee to Philadelphia. I write to tell you about the truly excellent experience I had with the flight attendant. Her name was Carol (I did not get her last name). She is the most professional and thorough flight attendant I have seen in more than 25 years of air travel. I sat two rows behind the emergency row exit, and I was able to hear every word of...

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