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Top 25 Letters
The selection and placement of letters on this page were determined automatically by a computer program.

  1. US Airways discriminates against those with English accents?
  2. Honeymoon turned nightmare
  3. US Airways Treats our Heroes with Disrespect!!!!!
  4. Passengers are Real People, US Airways
  5. Mislead About Lost Baggage
  6. A Glass of Wine Will Get You Grounded by US Airways
  8. Faulty Equipment/Bad Service
  9. Horrible Customer Service
  10. Stop Outsourcing Customer Service Jobs, US Airways
  11. Do You Want This Supervisor Representing US Airways?
  13. Baggage Policy - or Why I'm Not Flying With You On My Next Trip
  14. Not compassionate and not helpful at U.S. Airways
  15. US Airways Doesn't Care About Passengers
  16. US Airways Needs Better Customer Relations
  17. Failure of Communication Between USAirways and Customers
  18. Rude and inconsistant employees
  19. Poor customer service
  20. Unprofessional behavior from Check-in clerk at SFO
  21. Us Airways Shouldnt Expect Me To Know The Policies
  22. Rude employee behavior
  23. Dishonest practices and terrible service of check-in staff and incompetent Customer Relations agent
  24. Hazmat @ 28,000 Feet On US Airways
  25. Worried by US Airways Disorganization and Lack of Communication

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US Airways

2345 Crystal Dr.

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Sub Sectors
Here is a list of popular letter topics for this company.
» Aircraft Interior: 0.82%
» Airport Check-in: 6.94%
» Baggage Claim/Carry-on: 13.47%
» Customer Service (non check-in): 19.59%
» Flight Attendants: 4.9%
» Flight Scheduling: 9.39%
» Food Service: 0.41%
» Frequent Flyer Program: 9.39%
» On-time Performance: 5.31%
» Other: 24.9%
» Price/Value: 4.9%

Last 5 Letters
Here is a list of last 5 letters for this company.
Mishandling of wheelchair request by airline
by Neelam S. of San antonio, Texas written to US Airways Posted Tue September 15, 2015 1:31 pm
1 replies, Last Updated: Wed September 16, 2015 1:30 pm

I was a passenger on US airways and was not provided assistance as requested on her itinerary and to the airline.

Here are the details for your reference:

US Airways Flight 5253 from Dayton to Washington D.C DCA on 22nd July, 2015 at 7:45 PM. I had ordered a wheelchair and was provided the service while at Dayton airport.

Upon arrival in DC, i was not provided a wheelchair and had to...

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Name something that didn't go wrong
by bernadine S. of Sacramento, California written to US Airways Posted Thu June 11, 2015 6:59 pm

I arrived for my 5 am flight from Houston the Phoenix and from Phoenix to Oakland at 2:00 am after driving for 4 hours. At 2:30 am the kiosk didnít seem to know my itinerary information or my name. I attempted to flag down the counter lady only to be yelled at that I need to wait my turn. I explained to her what happened when she finally arrived and she walked away with my information only to...

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Just Want to Get My Husband's Account Information Updated
by Peggy S. of Silver Spring, Maryland written to US Airways Posted Thu March 5, 2015 3:08 pm
3 replies, Last Updated: Fri March 6, 2015 8:12 pm

Have been spending the day today getting my husband's frequent flyer information with several airlines updated. Some accounts did not have his full legal name and all had outdated email addresses, mailing addresses and phone numbers. He's just been accumulating miles and never bothering to use them. The other airlines provided some mechanism (an online form or an email address) where we could...

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Rental Car reimbursement
by Tracie H. of Indianapolis, Indiana written to US Airways Posted Sun October 26, 2014 9:07 am
3 replies, Last Updated: Wed October 29, 2014 1:46 pm

I booked my flight in May to fly to Tampa with my 2 children from October 18-25. We received a schedule change a few days prior to departure which included an earlier stop in Charlotte than what was originally scheduled by me. There was a fire at the Charlotte airport yesterday which caused our new rescheduled flight to miss the connection. Very little was done to get me home with my 2...

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US Airways Treats our Heroes with Disrespect!!!!!
by Dale W. T. of Marietta, Georgia written to US Airways Posted Sat October 11, 2014 1:18 pm
13 replies, Last Updated: Tue October 21, 2014 8:26 am

I didn't think an airline could sink any lower but your Flight Attendant Ava proved me wrong. First Sergeant Albert Marle is one of our Heroes and FA Ava "just spit on him". What kind of Airline are you?!?!? And, where do you find these despicable Employees?!?!!?

As a Father/Parent of an Apache Longbow Pilot of 20+ years of service and multiple tours in "Harm's Way", I...

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