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Top 25 Letters
The selection and placement of letters on this page were determined automatically by a computer program.

  1. Passengers are Real People, US Airways
  2. A Glass of Wine Will Get You Grounded by US Airways
  3. Faulty Equipment/Bad Service
  4. Flight Delays and Rescheduling Issues
  5. US Airways discriminates against those with English accents?
  6. Honeymoon turned nightmare
  7. Do You Want This Supervisor Representing US Airways?
  8. Your Business Practices are a Ripoff, US Airways
  9. Stop Outsourcing Customer Service Jobs, US Airways
  10. Baggage Policy - or Why I'm Not Flying With You On My Next Trip
  11. US Airways Needs Better Customer Relations
  12. pentalty charge
  13. Horrible Customer Service
  14. I NEED DRINK COUPONS AFTER DEALING WITH US AIRWAYS!!!
  15. PLEASE READ ASAP- EXTREMELY DISSATISFIED
  16. Rude and inconsistant employees
  17. Failure of Communication Between USAirways and Customers
  18. baggage handling complaint
  19. Unprofessional behavior from Check-in clerk at SFO
  20. Mistreated by Agents of US Airways
  21. Outrageous Treatment by US Airways Employee
  22. Worried by US Airways Disorganization and Lack of Communication
  23. Rude employee behavior
  24. Us Airways Shouldnt Expect Me To Know The Policies
  25. Dishonest practices and terrible service of check-in staff and incompetent Customer Relations agent


Top 75 Companies
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  2. Verizon Wireless (Cell Phones)
  3. Sprint Wireless
  4. Bank of America
  5. Walmart
  6. Cingular Wireless (now ATT Mobility)
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  8. Sears, Roebuck & Co.
  9. Dell Computer Corporation
  10. Best Buy
  11. Capital One Financial
  12. T-Mobile USA, Inc.
  13. Home Depot, Inc.
  14. Comcast Corporation
  15. Target
  16. American Express Credit Cards
  17. Chase Bank
  18. Tracfone Wireless, Inc
  19. PlanetFeedback
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  21. Burger King
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  24. DirecTV, Inc.
  25. Dish Network (Echo Star)
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  27. Washington Mutual
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  40. US Airways
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  75. Maytag Corporation

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US Airways
www.usairways.com

2345 Crystal Dr.
Arlington,
22227


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Sub Sectors
Here is a list of popular letter topics for this company.
» Aircraft Interior: 0.5%
» Airport Check-in: 7.46%
» Baggage Claim/Carry-on: 13.43%
» Customer Service (non check-in): 19.9%
» Flight Attendants: 4.48%
» Flight Scheduling: 7.96%
» Food Service: 0.5%
» Frequent Flyer Program: 7.96%
» On-time Performance: 5.97%
» Other: 26.37%
» Price/Value: 5.47%


Last 5 Letters
Here is a list of last 5 letters for this company.
Get your internet service straightened out, USAir.
by Susan B. of Camden, South Carolina written to US Airways Posted Tue November 10, 2009 7:56 pm

My daughter and her roommate searched very hard for flights from Spokane to Pennsylvania and South Carolina. They wanted to travel together so that they could share parking fees and return together to Spokane so that they could drive together back to school at Washington State University, particularly in light of possible weather. They chose their flights on USAir.

Both of them booked this...

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Flight Delays and Rescheduling Issues
by Tracie H. of Indianapolis, Indiana written to US Airways Posted Fri August 28, 2009 11:24 pm
7 replies, Last Updated: Mon October 26, 2009 1:10 am

On August 25th, my husband, 1 yr old daughter, and I were travelling home to Indiana from the Big Island of Hawaii. Our flight was delayed 4 hours due to insufficient rest time by the crew. As a result, we had to wait from 10 p.m. until 3 a.m. at the outdoor airport which had insufficient seating for the number of people. As a result of our flight being delayed by 4 hours, we missed our...

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Ongoing customer service issues with US Air
by Lynn B. of West Norriton, Pennsylvania written to US Airways Posted Thu July 9, 2009 12:00 pm
2 replies, Last Updated: Wed July 15, 2009 9:50 pm

I have been a loyal US Airways miles member for over 10 years and I recently booked a flight for my friend and I to Hawaii and used my US airways Mastercard. My confirm # is DXWK0F. Then the next day I booked another flight for myself and two friends using my companion vouchers ref # EQETDT. I encountered one problem after the next and spent the better part of 4 hours on the phone with customer...

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Disappointed with Services on US Airways
by Camelia C. of Waltham , Massachusetts written to US Airways Posted Fri May 29, 2009 12:00 pm
3 replies, Last Updated: Mon June 1, 2009 9:54 pm

Me and my boyfriend we are very disappointed with the US Airline services, first of all for
such a long trip we were not able to purchase any type of food or snacks
on flight, I do understand that your airlines require profit and by
serving alcoholic drinks is one way on making profit, but there should
be a limit on how much alcohol should be served, what I mean by that
some people were...

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1st Class??
by Elias Y. of Tamarac, Florida written to US Airways Posted Thu May 21, 2009 3:00 pm

I used all of my dividend miles for a trip overseas. My conf # was ****.

My dividend miles were used for First and Envoy class the whole trip.

US airways had a broken 1st class seat on the Philly to fort Lauderdale connection, so I wasn't able to get a 1st class seat. I spoke to the cust service desk, and the young blonde girl was super rude. I didn't get her name, and I asked for a...

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