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Baggage Policy - or Why I'm Not Flying With You On My Next Trip
Posted Wed March 26, 2008 12:45 pm, by Brooke A. written to US Airways
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I recently won a trip to Los Angeles. I can have the choice of ANY airline that I want, and the price of the ticket is no object (since I'm not paying for it), although the rules say that I have to fly coach.
I will not be flying your airline because of your new baggage policy. I do not want to pay $25 to take an extra bag on my flight. Perhaps you did this to lower the price of the tickets... I'm not sure. But considering that I won this trip and money is no object, I would be more likely to fly on an airline that costs $200 more per ticket more than charges $25 extra for baggage.
The airline that I am choosing does not have this ridiculous policy, and in fact does not cost any more than your airline.
I also don't care for your airline nickel-and-diming people on the plane by charging them for meals. I am taking a short flight this time so it doesn't matter, but in general, even when I am paying for a ticket, I would rather pay $10 more for a plane ticket when I buy the ticket, rather than $5 on the plane. I don't normally carry around cash and I'd rather pay the money up front than starve.
I'm not sure that there's anything you can do at this point, but if you change your baggage policy back to what it was before, I may consider flying on your airline the next time I fly. Since I know that there are a lot of cheapskate airlines out there nowadays, I do plan on checking baggage and/in flight service policies before booking any future flights.
The airline with the best policy regarding having 2 bags and food service on the plane (for longer flights) will get my business, even if they charge up to $50 more per ticket.
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by Rhet C. Posted Thu March 27, 2008 @ 4:00 PM
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Let me help you understand something.....soon ALL airlines will be charging you for a second bag. And ALL of them pretty much charge your for food. And soon they will charge you for that little bag of peanuts you now get for free. Airlines like most other industries and services are trying to survive and keep you alive while you're 35,000 feet in the air.
Southwest is actually one of the best economical airlines flying today. Obviously you don't travel much in order to compare apples to oranges. But I do. They typically have the best fares, on-time schedules, routes, and the friendliest flight attendants in the airline industry. And no, I don't work for them! It's just the truth.
Today flying is worse than taking the bus. Most bus seats are way more comfortable than on most planes. And what you're looking for in ammenaties is either available in first class or was a standard in flying over 20+ years ago. So unless you have a time machine and can go back in time or win a lot of money, welcome to the real world of airline travel.
And just so you know. Just because you might get a plastic wrapped bagel considered free food on another airline, you'll most likely get really crappy service from flight attendants on those other airlines and there's something to be said for that too.
Hope you enjoy your free trip to LA. Dress pretty. Everyone is pretty there.
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by MA Cunningham Posted Thu March 27, 2008 @ 2:28 PM
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So wait, you WON this trip. Not a red cent is coming out of your pocket, and you are going to boycott an airline because of a charge you won't end up paying anyway???
And I'm still laughing that you have decided to choose the airline that allows 2 carry on bags and provides food "even if it costs $50 more." I have just one response for that:
SO JUST PAY THE FREAKING FEE THEN!
(Shakes head) This has to be the most absurd thing I've ever read.
Circular logic - FAIL!
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by Richard S. Posted Thu March 27, 2008 @ 11:52 AM
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I would be willing to pay $50.00 more if you and your child are not on my flight to whatever destination I am traveling.
It is time you get with the times. Airlines are charging more because they are losing revenues. I would like to have a seven course meal and a bottle of champagne served to me in coach but it ain't going to happen.
If you dont have the $5.00 to pay for food on the airplane, then bring your own or pay by credit card at the resturants at the airport.
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by Gino Posted Thu March 27, 2008 @ 2:00 AM
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I don't think the "Baggage" problem has to do with suitcases.
This sounds more like a case of "I won coach class, and *I* don't do coach". Either that, or there's some kind of strings that go with this "windfall".
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by Keith C. Posted Thu March 27, 2008 @ 12:28 AM
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but I think that once you're paying for a ticket out of your own pocket, you'll be less choosy about airlines. Paying $50 more for a ticket to make a "statement" about not paying $25 for an extra bag and $5 for a meal, is ridiculous. If you want to do that though, I'm sure the struggling airline industry could use the extra money.
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I lived in Germany as a kid and being the in Europe it is so easy to get around my family often spent winters in Austria, Switzerland or France, and summers in France, Spain and Portugal. When you travel often you learn to pack light. I can fit 10 days worth of clothes in a regular sized school backpack. As for meals, most of the time, the food on planes is gross, I would rather buy food at the airport instead of on the plane. This allows me to control what I eat and when, since I can start eating before take off if I want.
I look at flying as the fastest way between two points.
I also noticed that you compalined about there being no food on planes in an earlier letter. I guess some people never learn.
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I assure you, the rest of the airlines are expected to follow suit on this, and soon. Tickets also are going up about $50 each to cover fuel surcharges (jet fuel prices have gone up, just like gasoline prices have gone up).
Besides, between a good-sized carry-on and a good-sized checked bag, that's plenty of luggage for even a week in L.A.
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