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Verizon FIOS cares nothing for its employees or their families

Posted Sat January 12, 2008 9:17 pm, by Wendy I. written to Verizon Internetworking (DSL)

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Why doesn't Verizon care about its employees? Since my husband started working at the FIOS division three years ago, it has been one long string of firings, denied time off, and ridiculous policies. Point in case: the employee "time off" policy. It is ludicrous. The way your system handles its time off is absolutely unacceptable. Every decent company on the planet has "sick days" that employees can earn with each paycheck, and use as the situation requires. Not Verizon. Instead, they have instituted a "short day" policy giving five days for the entire year. While this seems like a great idea, my husband's division has just been informed that they can no longer schedule their own "short days." Now "short days" can be given or denied according to the central office's determination, based on how many staff they have at the time. The reason behind this? Verizon has fired so many people it is impossible to keep the phones answered! Calls waiting in queue is up in the hundreds and rising steadily.


Why has Verizon fired so many people? Because they couldn't get time off approved! Do you see how this is a vicious cycle? Does anyone at Verizon Central care?

Time off for an emergency, of course, is accessible through FMLA. In theory. Well, we tried that last year and were denied. Again... and again... and again. I am on Disability. The United States government says that I am completely Disabled. But not Verizon! Taking time off to take me to emergency appointments isn't a legitimate reason for him to take time off. No? How about having a roof fall on your head, AT WORK. No, that doesn't count either. What, pray tell, is a legitimate reason for my husband to take time off? Perhaps if he were killed in a horrendous, fiery accident, Verizon MIGHT consider giving him some time off.


Hello, Verizon. Give your people sick days. Stop firing people for ridiculous reasons. Approve legitimate FMLA absences, and stop denying "short days" just because you're unable to keep staffed. Verizon is becoming known as the WORST employer in the United States, and there are very good reasons for that!


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by RedheadwGlasses Posted Mon January 14, 2008 @ 1:06 PM

Well... he could, I don't know... QUIT.

Of course, it's employers like this that make Europe look better and
better.

Reply

by Gino Posted Mon January 14, 2008 @ 1:01 AM

I saw "Norma Rae", but the movie would have been a total drag if her
husband played the lead role.

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by Jugi Posted Sun January 13, 2008 @ 10:13 PM

I sure hope Verizon doesn't figure out who your husband is...

Reply


by StoicGrrl Posted Sun January 13, 2008 @ 2:46 PM

I'm wondering what exactly you hoped to gain from writing this letter
- best case scenario they ignore it and continue their practices, but
worst case they connect this letter to your husband and that will make
him look terrible! If your husband is honestly dissatisfied with his
job, he can surely find something else with his skill set. He
certainly doesn't need you to write angry letters to his employer
about it. Either way, this letter reflects badly on both you and him.

Reply

by Harleycat Posted Sun January 13, 2008 @ 8:31 AM

As MA said, a public forum is not the place for employment issues.
Since you've already posted this I'll tell you a few things. No
employer is required to give you any paid time off unless you are
covered by a labor agreement that says otherwise. My husband is a
union electrician and he doesn't get any sick days. If he doesn't
work, he doesn't get paid.

The employer I work for in the morning (I work two part time jobs)
gives you 6 sick days a year. Once those are gone, they are gone. We
don't earn them each pay check. I had surgery in January last year
and used them all up in the first month of the year.

I'm a contractor for the employer I work for in the afternoon and you
know what, I don't get any paid time off with them. If I'm sick, I
don't get paid.

In speaking with a Verizon FIOS tech the other day, Verizon is working
on having almost all contractors. Employees are being offered early
retirement and then hired back as paid contractors with no benefits.
This does not effect the techs as they are covered by their union
contract.

You may want to research the FMLA. If you feel your husband is being
denied FMLA time off unfairly I believe you can make a complaint.
However, I don't think the FMLA is meant to be used for individual
days off.

Reply

by MA Cunningham Posted Sun January 13, 2008 @ 12:08 AM

While I sympathize with the frustration of working for a company that
doesn't appear to show concern for their employees, this isn't the
forum to tell about that.

This is a site for feedback about consumer issues, not a blog to vent
about work injustices.

Additionally, admirable that it is that you care for your husband's
livlihood, any complaints should come from him. You may actually be
putting him at risk for disciplinary action from his employer for
posting this. If they are as vindictive as you portray them to be, do
you think it will bode well that you are publicly complaining about
them here?

If you truly believe that Verizon is acting unfairly or unethically,
you need to hire an attorney and not post negative diatribes here. It
will only hurt your case against them by airing all this here.

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