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Join Me In Class Action Law Suit Against Verizon
Posted Mon September 11, 2006 4:25 pm, by Brad J. written to Verizon Local Telephone (and FIOS)
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In June of 06 I received a Verizon phone with fabricated phone charges of $75. I called Verizon customer service and they informed me that they could not document the dates when the calls were made and the phone number origins. I then called the assistant to the CEO and vice-chairman of Verizon in NYC. She put me in touch with two other associates that said they would fix the problem and credit my account. Instead of crediting my account, I received more fabricated phone charges on my July, Aug and Sept 06 bill. I then sent a certified letter to Verizon's land line office in Newark, NJ and asked them to explain why I was being overbilled.I never got a reply. I then contacted a class action law firm who was very interested in my case. So if you are being wrongly overbilled by Verizon in anyway,and Verizon refuses to address your complaints,
please e-mail me at: VerizonClassAction711@Yahoo.com I will forward you complaints to the class action attorneys for review.
I want my account credited for all the bogus,
fabricated charges and I want the over-billing to
stop.
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by pauletta Posted Thu October 15, 2009 @ 10:00 AM
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Have you gotten anywhere with this class actioin?
I need more information for filing in Indiana.
Please advise.
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by carlos s. Posted Wed September 16, 2009 @ 11:02 PM
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i have them recorded on a bunch of lies,they said that i upgraded my service on june 1st 2009 over a phone call ,then later she change her story and said that i upgraded my service on june 1st 2009 over the internet she said that i was sent two e-mails and on one of them i agrred to a new contract and upgraded myy services she was so believable and convincing that i was getting confuse for a second when i ask her to forward that e-mail back to me after i look and look on my e-mail address for that expecific e-mail to only not to find any she accuse me of errasing it and if i tried to cancell i was going to get hit with a cancellation fee of 179.00 after a long debate she eventually got tired and said i will be contacted by a supervisor i did but this time the supervisor said there was never a new contract over the phone and there was never no e-mail sent to me .i have all the entired conversation(s) recorded .i got them scamming me and then addmitting to the mistakes also i got overcharge for the course of a year ...csantos00750@yahoo.com
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by Dudster2 Posted Tue June 30, 2009 @ 2:42 PM
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Is this still going on? Verizon has been porking me for 8 months now and hours on end getting transferred on the telephone trying to resolve it. I sent you an email. Thanks, Gordon
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by Ilona O. Posted Fri January 30, 2009 @ 3:52 PM
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Hello,
ILD Teleservices is a leading payment processor for transactions between merchants and consumers. Through contractual relationships with telephone companies like AT&T and Verizon, we give merchants the opportunity to let consumers charge products and services such as long distance, internet access, and collect calling directly to your phone bill.
As a result, instead of purchasing these items with a credit card or opening an account with the merchant, you can have a transaction billed directly to your phone. When you do, the merchant sends your transaction information to ILD, and ILD adds the charge to your phone bill. It's a service very similar to what credit card companies provide.
If you have a charge you believe is incorrect, or if you have any other questions or concerns with ILD, please let us know. We want to address any and all issues you may have. To contact us, please email us at askild@ildmail.com. If you would prefer to call us, please call our hotline at 800-953-7765.
Thank you, and please let us know how we can help.
Ilona Olayan
ILD Teleservices
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by xina r. Posted Mon January 19, 2009 @ 9:06 PM
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Thank God.. Finally! Yes, I am very interested. I've been waiting for a Class Action suit against Verizon for a year now.
I contract for 1 year for the "Verizon Triple play Bundle Fios" service, which also included the free TV back in Feb. 12, 2008. It is now Jan. 19, 2009 and I still do not have Fios or the TV, but instead they installed Direct TV and the installer said he was installing my fios. That was a lie. I was only suppose to pay a one month charge for the bundle at &114.00. My bill as of this month is $900.00 and climbing. The didn't send a paper for 4 months. Now I am getting late fees. I am being charged for each service (TV, phone, Internet) as a separate entity.
Additionally, they are threatening to shut me off until I give them a credit/debit card. I have called the FCC and they sent me a complaint kit, which I am filling out right now. I have an account advocate, named Kathryn who was suppose to be crediting my account. One more thing, I am the mother and caregiver for my adult handicapped daughter, who I am responsible for. Verizon has now began charging me, without our LifeLine Program, which we have kept for many years.
Please contact me or your Law Firm @ 562-438-9970
Thanks,,,,, Xina Renata
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by Linda P. Posted Thu September 11, 2008 @ 6:17 PM
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Is anyone pursuing this? Because I have an outstanding balance, for several years, from Verizon d/t multiple disagreements with the bill. They refused to credit my account, continued to fabricate charges and refused to release me from the contract. So, I stopped paying. It's been hell on my credit rating, but I refuse to be manipulated by them. I'm in if there is legal action been pursued. Please let me know!
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by BJ M. Posted Mon September 8, 2008 @ 11:06 PM
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Verizon is now putting bogus charges by SOLO Communications and Voice Mail on bills to the tune of aproximately 13.00 each.
They refuse to remove these charges and respond with a return email that reads:
"We have an agreement with Enhanced Services and ILD Teleservices, Inc. that allows us only to place their charges on your Verizon bill for your convenience. We are unable to handle their billing inquiries or process any credits for charges they bill you." From Verizon's Irvanna
and another bright and perky response"
"As per Irvanna's response, we are not authorized to handle their billing inquiries or process any credits for charges they bill you." -- from Jana
Can they just start billing for any ole bogus company... ???
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by Michael O. Posted Fri August 22, 2008 @ 12:49 PM
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I would love to join I was promised a TV and a 115 dollar bill I recieved no tv and a 185 bill I was then told I had a solid 2 year contact and that I would not get a TV Every time i call I am transfered 10 times it takes 2 hours of my day and bnothing they tell me they are going to do ever gets done
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by LittleBird Posted Fri August 15, 2008 @ 7:36 PM
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I'll join you! Verizon has the most horrible customer service, ridiculous wait times and incompetent representatives (I was on the phone for an hour and 45 minutes and accomplished NOTHING) in the world. I have been having issues with billing for many months and wasted countless hours trying to get somewhere with these idiots; tehy desrve to get sued. LJL
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by estela C. Posted Thu July 31, 2008 @ 4:04 PM
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Is this a land Line complaint? Assuming it is I want to join!! I have had the life line service for many years. Im a single mother. Well In september of 07 I started a new teaching job. I ordered DSL. for 37.99 monthly. Well they added a Freedom Essentials package includes long distance. Well I have never been able to make long distance calls from my house phone even after they added this package! I use my cell phone to call long distance. I never ordered the package. It is now July and I am calling to find out what this is all about. Yes I know I waited a long time but my job was very stressful and time consuming. I suffered a lot of stress there a parent was killed by the school bus after school. I saw her body under the bus. Anyway they wont credit my bill. I NEVER ordered the service!!!
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by Edd Posted Tue July 29, 2008 @ 6:55 PM
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We start the Fios triple combo( Cable,internet and phone) on June 2,2008. We pass the initial credit check and we dont have to pay any fees like intallation,deposit and dont required a credit card,that why we get the service for $99+ tax = $120 a month. Five day later we get the first bill, we call to find out why the bill so early, they say they bill one month in advance.Ok sounds about right. Yeah right!
We pay the bill off $128. On July 7, we get a new bill for only $68. That was wierd to me but I really dont pay attention to it into July 16, My bank account was charge $200.06 from out of the blue. I try to contact them to inquire about the charge. After many day calling and talking to representative that do not know what to tell me and tell me alot of different reasons,finally on July 29 I find out the true. For some reason Verizon run my credit for a second time, and this time I dont pass the credit check. They change my service,prices and separate them into 3 accounts, all this with out my knowledge. Then with out my authorization they use the information from a one year old Verizon DSL account( already close ) to optain my credit card number and charge the $200, such no one can tell me what was for, ones again many different reasons. My first bill end to be $368 instead $128. No even the rep. that toke the order and run my credit the first time understand what is going on, all this after him calling the billing department. Now on August 1, we going back to Brighthouse(Time Warner) and cancelling Fios for good,with one paying for breaking the 2 years contract thanks to a 90 days guaranty. I hope
If this Class Action Law Suit is real count me in.
Please contact me with more information.
Edgard Colon
Tampa,Fl
chefedgard@hotmail.com
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by Dannie Posted Mon July 21, 2008 @ 8:15 PM
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In 2003 I disputed fruadulent charges that appeared on my phone bill for long distant calls to foreign countries. I reported Verizon for slamming on the NJ Attorney General's website. I changed providers and never heard from Verizon again even though I rquested a Valid Bill with the erroneous charges removed before I would pay the ligitimate charges due. December 2007 suddenly Verizon showed up on my credit report and I was contacted by an attorney. The refiled my complaint with the attorney generals office. The attoenry general just sends me notice that they are investigating. The law firm trying the to collected the fraudulent debt, ignored my dispute letter and advised the debt is valid because Verizon has my name and correct address. I am beyond streesed and aggrivated and my credit has been adversley affected. This cannot be legal, they are trashing my credit ignoring my valid dispute and when I request a bill showing the itemized calls they have refused and filed a complain in court. I am being bullied by a major corporation and some boiler room collection attorney. I plan to file charges at my local prsinct and began looking for an attorney. Please advise as to the status of the class action law suit. I think the practices of Verizon and their attorney are obviously fraud and deceptive practices and they shouldn't get away with doing this to people.
I wnat to be compisated for the stress, aggrivation and damage to my credit. More then that I want them held accountable and for the public to be made aware that they should fight back and not be bullied into paying fraudulent claims, that so many do becuase a creditor or their attorney holds their credit hostage.
thank you
elleinad96@yahoo.com
Fax(877)843-9444
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by JeannieBlack Posted Mon July 14, 2008 @ 1:40 AM
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I have had the same problems to the tune of 500.00 a month . I would like to be added to Law suit if there is one. Let me know Jeannine Blackwell in Topeka Kansas. JeannieBlack@msn.com
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by RippedOff Posted Mon June 23, 2008 @ 10:21 AM
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I just added my son to the contract and upgraded our phones and added an extra 700 mins/mo to the contract. This all happens the whole hour that I am standing there talking to the store clerk. The clerk was repeatedly told that we must upgrade the mins to 1400. We left and proceeded to live our lives for the next month.
For the next month we talked on our phones and went over the supposedly 1400 mins by 200 mins.
Now we have a $700 dollar bill because Verizon did not put the 1400 mins on our upgrade contract, which we did not have because they said it would be reflected in our next month bill.
How can you trust a company to give you the correct product.
How can you be billed for something that you stood there for an hour explaining over and over that you need more mins added to your contract and hearing that it is on there.
Is this another attack on the American people.
Ask yourself this question, how long can this inept business practice go on?
Thank
Ed
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by Skip Rowland Posted Thu January 24, 2008 @ 8:05 PM
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We are fed up with HOURS kept on hold, appointment times changed w/o consulting us and our account being changed to an improper number.
Verizon is THE worst for service bu cares little hhow much they spend tryingto lure us into their net.
One Verizon phone consultant even sent us to a porno number telling us it was a "special ps number for immediate FIOS service'.
Jasper M. Rowland
jasperrowland@aol.com
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If your claims are legitimate, then I wish you all the luck. I've heard so much bad feedback about cell phone service providers, and so little good feedback. Perhaps a class action lawsuit is just what the doctor ordered.
Of course, Verizon will end up raising their rates to cover their legal fees, so in the end, you'll pay all over again.
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