verizon fios customer

Posted Mon October 26, 2009 1:03 pm, by daniel e. written to Verizon Local Telephone (and FIOS)

Write a Letter to this Company  |  Rate this Company

we have been customers for Verizon Fios for three years and like the service, but now i am laid off and i am trying to find a way for us to stay customers, but you guys don't seem to have any desire to try to help. We are on a contract for two years so if we cancel we will get charged a $199 fee but we may not have a choice because you wont do anything or even try to help. We tried to get on a new package deal you have to help us keep your service but you wont let us because we are not new customers. We have been loyal customers since we moved to Indiana and love your service and all we want is a break.

help us keep our service at a lower package deal.

Log In/Create an account | 4 comments

del.icio.us      Digg this

PlanetFeedback Comments are subject to strict terms and conditions. We reserve the right to deny site membership privileges to any individuals acting inappropriately.

Re: verizon fios customer by RowdyRetailer Posted Mon October 26, 2009 @ 3:01 PM I have fios and dont have a contract, never had one. I dont do contracts with new services. So if the service is crappy, you are stuck in a contract. If you are having financial problems I would go ahead and cut the cable and pay the fee. Hopefully you have money saved up in your emergency fund. Good Day Reply Crappy FIOS service? by Donno Tue October 27, 2009 @ 12:30 AM Hmmmm by RowdyRetailer Tue October 27, 2009 @ 9:33 AM Perosnally by NathanG Tue October 27, 2009 @ 10:00 AM