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Petty fees
Posted Thu July 31, 2008 6:15 am, by Carol S. written to Verizon Local Telephone (and FIOS)
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I thought you should know why I recently disconnected a land phone line.
I have had a second land line in my home for a number of years. The purpose of this line was for incoming faxes. I have a very small business and I wanted the fax line to be separate for customers to fax in orders. The "basic rate" for this line is $8.45/month. However, add on all the fees and charges and taxes on the fees and charges and the line is costing $30 a month.
What I found particularly irksome was the "long distance shortfall" charge of $2/month which recently increased to $3.50/month. I am getting charged a fee (and taxes on that fee) for not making long distance calls on that phone line!
I was so irked that I decided I didn't need the separate fax line and I had it disconnected saving myself $360 a year.
That's what happens when companies get greedy - they lose business.
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