| Top 25 Letters |
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| Top 75 Companies |
The selection and placement of profiles on this page were determined automatically by a computer program.
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- Citibank N A
- Verizon Wireless (Cell Phones)
- Sprint Wireless
- Bank of America
- Walmart
- Cingular Wireless (now ATT Mobility)
- McDonald's
- Sears, Roebuck & Co.
- Dell Computer Corporation
- Best Buy
- Capital One Financial
- T-Mobile USA, Inc.
- Home Depot, Inc.
- Comcast Corporation
- Target
- American Express Credit Cards
- Chase Bank
- Tracfone Wireless, Inc
- PlanetFeedback
- Wal-Mart
- Burger King
- Circuit City
- Wendy's International, Inc.
- DirecTV, Inc.
- Dish Network (Echo Star)
- Apple Computer Inc
- Washington Mutual
- Verizon Local Telephone (and FIOS)
- Target Corporation
- Pizza Hut, Inc.
- Delta Air Lines
- Starbucks
- Walgreen's
- HSBC Bank USA
- United Airlines
- Applebee's International, Inc.
- American Airlines, Inc.
- Juniper Bank
- Verizon Internetworking (DSL)
- US Airways
- Taco Bell
- Amazon.com, Inc.
- Kentucky Fried Chicken
- Nextel Communications
- Subway (Sandwich Shops)
- Olive Garden
- Office Depot, Inc.
- Lowe's
- United Parcel Service
- Nordstrom, Inc. - Department Stores
- CVS
- Wells Fargo
- Kmart
- Time Warner Cable
- Blockbuster, Inc.
- Red Lobster
- Toys R Us
- Ford Motor Company
- Microsoft Corporation
- Discover Card
- Charter Communications
- EBay
- Pepsi-Cola
- Macys.com
- Hewlett-Packard Company
- JCPenney Company, Inc.
- Sears.com
- MBNA
- Vonage
- Chili's
- BellSouth Telecommunications
- Outback Steakhouse
- Victoria's Secret
- Nabisco, Inc.
- Maytag Corporation
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PlanetFeedback Assessment
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Here is a review of this company provided by PlanetFeedback.
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Verizon Wireless, the company's joint venture with Vodafone Group, is the #2 US wireless provider (after AT&T Mobility, formerly known as Cingular), with around 60 million customers.
This company does an excellent job of responding to feedback sent through PFB. |
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Sub Sectors
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Here is a list of popular letter topics for this company.
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» Billing/Payment:
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27.47%
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» Coverage area:
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2.3%
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» Customer Service:
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26.34%
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» Other:
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20.63%
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» Plans/Contracts:
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10.53%
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» Price/Value:
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3%
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» Service Quality:
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9.73%
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Last 5 Letters
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Here is a list of last 5 letters for this company.
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Poor Customer Service at Verizon Wireless... |
by Tamara L. of Knoxville, Tennessee written to Verizon Wireless (Cell Phones) Posted Wed February 8, 2012 3:05 pm
5 replies, Last Updated: Fri February 10, 2012 1:06 pm |
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My husband lost the front cover of his bodyglove 2 days ago after only purchasing from Verizon 2.5 months ago. The front cover kept coming off and we had attempted to visit the store numerous times, but always found long waits. After waiting for over 20 minutes the other night, we got no resolution and experienced poor customer service. We were told we could purchase a brand new one at...
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good will |
by lukasz s. of river grove, Illinois written to Verizon Wireless (Cell Phones) Posted Tue February 7, 2012 3:53 pm
3 replies, Last Updated: Wed February 8, 2012 12:57 pm |
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I am writing to you today regarding my account #. The purpose of my correspondence is to see if you would be willing to make a "goodwill" adjustment on the reporting of this account to the three credit agencies.
Back in 2006, I was financially strapped and could not help making a late payment on the account mentioned above.
I completely disliked paying late and still feel bad...
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Verizon Wireless' Shockingly Poor Service |
by Heather C. of Olympia, Washington written to Verizon Wireless (Cell Phones) Posted Sun February 5, 2012 12:00 pm
1 replies, Last Updated: Mon February 6, 2012 2:05 pm |
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Great phone, but the customer service keeps getting worse & worse! Today at the Capital Mall store in Olympia, WA, we were "assisted" by Zachery W. When I was trying to explain what we needed (several issues with several steps) he wouldn't even listen & started talking over me. He didn't grasp what I needed because he was busy thinking (or at least behaving) as though I was stupid. At one point...
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Custom Service is No help, $1,200.00 cell phone bill |
by charles s. of chattanooga, Tennessee written to Verizon Wireless (Cell Phones) Posted Fri February 3, 2012 10:31 pm
1 replies, Last Updated: Mon February 6, 2012 1:24 pm |
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2010 thru March 2011 I was using a Driod X (spent $199)
03-2011 I upgrade to the HTC Thunderbolt(spent $199)
09-11-2011 upgrade used to purchase Motorola Bionic (spent $249)
10-2011 made complaints with local Verizon store about Bionic data issues
First week of November store processed phone replacement on bionic
Upon receiving CPO Bionic, I mailed back in the 1st Droid Bionic with...
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You can('t) hear me now |
by Alexander O. of Racine, Wisconsin written to Verizon Wireless (Cell Phones) Posted Fri February 3, 2012 8:55 pm
2 replies, Last Updated: Wed February 8, 2012 2:53 pm |
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This is my 3rd letter submitted to Verizon via PlanetFeedback.com which is related to my issue. I have not yet received any form of a response from your company on the first two letters, and oddly this is the reason for my third letter.
On January 27th I submitted an email though your webpage asking with links to my previous two letters, asking that someone please respond. On January 29th I...
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SHARED LETTERS 
