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Top 25 Letters
The selection and placement of letters on this page were determined automatically by a computer program.

  1. Peeing in the Verizon store. How fun!
  2. Verizon's Unauthorized Usage of My Credit Card
  3. Public Employee Conduct
  4. Unlock the GPS on Windows Mobile Phones Verizon!!!
  5. Activate Wifi and Unlock GPS, Verizon
  6. Please Support Peta And Animal Rights, Verizon
  7. BREACH of Contract
  8. Recognition and Sympathy Go a Long Way
  9. Pregnant wife, no service, and Verizon won't fix it!!
  10. Verizon's Lack of Heart
  11. ETF for long-time customer when renewing a plan?
  12. Offer of Settlement to Verizon
  13. Fired from job beacuse of cell tower record
  14. A Feature Taken Back From Me
  15. Still Looking for that Recognition and Sympathy...
  16. Verizon Should have Contacted Me Sooner
  17. The Continuing Saga of My Verizon Phones
  18. Speed-dial #1 position defaulted to voicemail
  19. FRAUD
  20. Help with an Early Termination Fee
  21. Sadly, I'm probably going to switch to Sprint
  22. Verizon turned my account over to Collection before sending me a bill
  23. Severe Customer Service issue
  24. Replace broken cell phone
  25. outrageous bill


Top 75 Companies
The selection and placement of profiles on this page were determined automatically by a computer program.

  1. Citibank N A
  2. Verizon Wireless (Cell Phones)
  3. Sprint Wireless
  4. Bank of America
  5. Walmart
  6. Cingular Wireless (now ATT Mobility)
  7. McDonald's
  8. Sears, Roebuck & Co.
  9. Dell Computer Corporation
  10. Best Buy
  11. Capital One Financial
  12. T-Mobile USA, Inc.
  13. Home Depot, Inc.
  14. Comcast Corporation
  15. Target
  16. American Express Credit Cards
  17. Chase Bank
  18. Tracfone Wireless, Inc
  19. PlanetFeedback
  20. Wal-Mart
  21. Burger King
  22. Circuit City
  23. Wendy's International, Inc.
  24. DirecTV, Inc.
  25. Dish Network (Echo Star)
  26. Apple Computer Inc
  27. Washington Mutual
  28. Verizon Local Telephone (and FIOS)
  29. Target Corporation
  30. Pizza Hut, Inc.
  31. Delta Air Lines
  32. Starbucks
  33. Walgreen's
  34. HSBC Bank USA
  35. United Airlines
  36. Applebee's International, Inc.
  37. American Airlines, Inc.
  38. Juniper Bank
  39. Verizon Internetworking (DSL)
  40. US Airways
  41. Taco Bell
  42. Amazon.com, Inc.
  43. Kentucky Fried Chicken
  44. Nextel Communications
  45. Subway (Sandwich Shops)
  46. Olive Garden
  47. Office Depot, Inc.
  48. Lowe's
  49. United Parcel Service
  50. Nordstrom, Inc. - Department Stores
  51. CVS
  52. Wells Fargo
  53. Kmart
  54. Time Warner Cable
  55. Blockbuster, Inc.
  56. Red Lobster
  57. Toys R Us
  58. Ford Motor Company
  59. Microsoft Corporation
  60. Discover Card
  61. Charter Communications
  62. EBay
  63. Pepsi-Cola
  64. Macys.com
  65. Hewlett-Packard Company
  66. JCPenney Company, Inc.
  67. Sears.com
  68. MBNA
  69. Vonage
  70. Chili's
  71. BellSouth Telecommunications
  72. Outback Steakhouse
  73. Victoria's Secret
  74. Nabisco, Inc.
  75. Maytag Corporation

Verizon Wireless (Cell Phones)
http://www.verizonwireless.com/b2c/index.jsp

1 Verizon Way
Basking Ridge, New Jersey
07920


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PlanetFeedback Assessment
Here is a review of this company provided by PlanetFeedback.
Verizon Wireless, the company's joint venture with Vodafone Group, is the #2 US wireless provider (after AT&T Mobility, formerly known as Cingular), with around 60 million customers.

This company does an excellent job of responding to feedback sent through PFB.


Sub Sectors
Here is a list of popular letter topics for this company.
» Billing/Payment: 24.56%
» Coverage area: 2.66%
» Customer Service: 27.01%
» Other: 21.96%
» Plans/Contracts: 10.37%
» Price/Value: 3.56%
» Service Quality: 9.89%


Last 5 Letters
Here is a list of last 5 letters for this company.
Phone Upgrade Date Switched without Notice??
by Chris M. of Smithfield, North Carolina written to Verizon Wireless (Cell Phones) Posted Thu November 19, 2009 1:51 pm

In March of 2009, I purchased 2 BlackBerry Storm 9530s for my wife and myself. Unfortunately, over the six month period after that, I had a horrific time with my 9530. After speaking with several representatives at Verizon, I was offered a chance to switch out my 9530 for a Tour 9630. Although I really would have preferred the larger screen (and it's needed for the work issues I use the phone...

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Complaint
by Ana N. of Seattle, Washington written to Verizon Wireless (Cell Phones) Posted Thu November 19, 2009 1:37 pm

I have received a replacement for the voyger I currently have. They have sent me a black voyger instead of the gray voyeger I have. Now the black voyger has a gray battery. I was told to activate the replacement which I have done. This is now the third replacement I have received. I was told that for free I will be reaceiving the LG EnV 11000 by tomorrow. I am still waiting for the tracking #. I...

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Broadband equipment return
by Danny H. of Stafford Springs, Connecticut written to Verizon Wireless (Cell Phones) Posted Thu November 19, 2009 12:20 am

To whom it may concern: I have been a VZW customer for quite a few years (for my cell phone - love my BlackBerry!). When I moved to a new state in August, I needed to purchase an internet service for my apartment. After shopping around a bit, I decided to try Verizon's broadband service rather than getting DSL/cable + router etc. I very swiftly realized that the limit on bandwidth wasn't...

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Poor Customer Service from Verizon
by Ron T. of York, South Carolina written to Verizon Wireless (Cell Phones) Posted Wed November 18, 2009 12:00 pm
1 replies, Last Updated: Thu November 19, 2009 3:08 pm

One week ago (on 11/08/09) my wife and I bought new BB Storm2's from VZW (we upgraded from our previous phones as we have been customers for over 6 years).

Today she pressed to end a call and felt something under her finger, she said when she looked at the phone it looked like a very small hair was on the screen when she ran her thumb over the "hair" it spread a little and was obviously a...

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Not happy with my replacement phone
by Robert M. of Currituck, North Carolina written to Verizon Wireless (Cell Phones) Posted Tue November 17, 2009 8:43 pm

I was in NYC about a month ago and walked into a Verizon store to see if they could help me with my BB Storm which was rebooting several times a day. They took my phone in the back to be checked out and came back and said they could not fix it and offered me another phone. This is my seventh BB Storm in less than a year so I did not think much of it other than they were being nice enough to give...

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