| Top 25 Letters |
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| Top 75 Companies |
The selection and placement of profiles on this page were determined automatically by a computer program.
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- Citibank N A
- Verizon Wireless (Cell Phones)
- Sprint Wireless
- Bank of America
- Walmart
- Cingular Wireless (now ATT Mobility)
- McDonald's
- Sears, Roebuck & Co.
- Dell Computer Corporation
- Best Buy
- Capital One Financial
- T-Mobile USA, Inc.
- Home Depot, Inc.
- Comcast Corporation
- Target
- American Express Credit Cards
- Chase Bank
- Tracfone Wireless, Inc
- PlanetFeedback
- Wal-Mart
- Burger King
- Circuit City
- Wendy's International, Inc.
- DirecTV, Inc.
- Dish Network (Echo Star)
- Apple Computer Inc
- Washington Mutual
- Verizon Local Telephone (and FIOS)
- Target Corporation
- Pizza Hut, Inc.
- Delta Air Lines
- Starbucks
- Walgreen's
- HSBC Bank USA
- United Airlines
- Applebee's International, Inc.
- American Airlines, Inc.
- Juniper Bank
- Verizon Internetworking (DSL)
- US Airways
- Taco Bell
- Amazon.com, Inc.
- Kentucky Fried Chicken
- Nextel Communications
- Subway (Sandwich Shops)
- Olive Garden
- Office Depot, Inc.
- Lowe's
- United Parcel Service
- Nordstrom, Inc. - Department Stores
- CVS
- Wells Fargo
- Kmart
- Time Warner Cable
- Blockbuster, Inc.
- Red Lobster
- Toys R Us
- Ford Motor Company
- Microsoft Corporation
- Discover Card
- Charter Communications
- EBay
- Pepsi-Cola
- Macys.com
- Hewlett-Packard Company
- JCPenney Company, Inc.
- Sears.com
- MBNA
- Vonage
- Chili's
- BellSouth Telecommunications
- Outback Steakhouse
- Victoria's Secret
- Nabisco, Inc.
- Maytag Corporation
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PlanetFeedback Assessment
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Here is a review of this company provided by PlanetFeedback.
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Verizon Wireless, the company's joint venture with Vodafone Group, is the #2 US wireless provider (after AT&T Mobility, formerly known as Cingular), with around 60 million customers.
This company does an excellent job of responding to feedback sent through PFB. |
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Sub Sectors
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Here is a list of popular letter topics for this company.
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» Billing/Payment:
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24.56%
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» Coverage area:
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2.66%
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» Customer Service:
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27.01%
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» Other:
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21.96%
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» Plans/Contracts:
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10.37%
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» Price/Value:
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3.56%
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» Service Quality:
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9.89%
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Last 5 Letters
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Here is a list of last 5 letters for this company.
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Phone Upgrade Date Switched without Notice?? |
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by Chris M. of Smithfield, North Carolina written to Verizon Wireless (Cell Phones) Posted Thu November 19, 2009 1:51 pm |
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In March of 2009, I purchased 2 BlackBerry Storm 9530s for my wife and myself. Unfortunately, over the six month period after that, I had a horrific time with my 9530. After speaking with several representatives at Verizon, I was offered a chance to switch out my 9530 for a Tour 9630. Although I really would have preferred the larger screen (and it's needed for the work issues I use the phone...
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Complaint |
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by Ana N. of Seattle, Washington written to Verizon Wireless (Cell Phones) Posted Thu November 19, 2009 1:37 pm |
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I have received a replacement for the voyger I currently have. They have sent me a black voyger instead of the gray voyeger I have. Now the black voyger has a gray battery. I was told to activate the replacement which I have done. This is now the third replacement I have received. I was told that for free I will be reaceiving the LG EnV 11000 by tomorrow. I am still waiting for the tracking #. I...
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Broadband equipment return |
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by Danny H. of Stafford Springs, Connecticut written to Verizon Wireless (Cell Phones) Posted Thu November 19, 2009 12:20 am |
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To whom it may concern: I have been a VZW customer for quite a few years (for my cell phone - love my BlackBerry!). When I moved to a new state in August, I needed to purchase an internet service for my apartment. After shopping around a bit, I decided to try Verizon's broadband service rather than getting DSL/cable + router etc. I very swiftly realized that the limit on bandwidth wasn't...
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Poor Customer Service from Verizon |
by Ron T. of York, South Carolina written to Verizon Wireless (Cell Phones) Posted Wed November 18, 2009 12:00 pm
1 replies, Last Updated: Thu November 19, 2009 3:08 pm |
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One week ago (on 11/08/09) my wife and I bought new BB Storm2's from VZW (we upgraded from our previous phones as we have been customers for over 6 years).
Today she pressed to end a call and felt something under her finger, she said when she looked at the phone it looked like a very small hair was on the screen when she ran her thumb over the "hair" it spread a little and was obviously a...
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Not happy with my replacement phone |
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by Robert M. of Currituck, North Carolina written to Verizon Wireless (Cell Phones) Posted Tue November 17, 2009 8:43 pm |
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I was in NYC about a month ago and walked into a Verizon store to see if they could help me with my BB Storm which was rebooting several times a day. They took my phone in the back to be checked out and came back and said they could not fix it and offered me another phone. This is my seventh BB Storm in less than a year so I did not think much of it other than they were being nice enough to give...
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SHARED LETTERS 
