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Bing sleeps with Verizon, gains market share. Customers? Screwed.

Posted Sat December 19, 2009 12:00 pm, by Laura W. written to Verizon Wireless (Cell Phones)

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Verizon has "partnered" with Bing to force all devices to have Bing as the only search option. Verizon has no right to add software to MY phone that I paid hundreds of dollars for, and they absolutely do not have the right to make that software unremovable, AND to remove software that was on my phone. Although I am sure they are getting a nice check from Microsoft, it is inexcusable and very disrespectful. They will be losing me, and plenty of other customers because of this arrogant money-grab.

I would like Verizon to respect their paying customers enough to not push ANY software to personal devices. My device belongs to ME, not you. You are not allowed to choose how I use my phone. Does a car dealership come to your house and swap out the steering wheel on a leased vehicle? Does Wal-mart change the software on your digital camera? No

Bad move, Verizon. I want out of my service contract with no cancellation fee.


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PlanetFeedback Comments are subject to strict terms and conditions. We reserve the right to deny site membership privileges to any individuals acting inappropriately.

by Knight Posted Thu January 21, 2010 @ 8:08 AM

You own your physical phone, but not the software on it. Verizon and
the OS maker own the software on your phone and can change it whenever
they want.

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