NEEDS IMMEDIATE ASSISTANCE!!!!!!!

Jacqueline I'ld be way pissed if I were you too. But using profane
language doesn't get the job done. Of course you are 100% correct and
you don't need to use an online bill pay system. You have the law
working in your favor it is called the mailbox rule which basically
says that even if the company never gets your check you are not in
breach of contract because you did everything in your power to pay
them. Furthermore the law views you as having paid your bill the
second that you dropped it in the box not when they decide to process
it. the only exception to this is if you put the wrong address on the
envelope or something but I doubt that is the case since they usually
come self addressed to avoid this problem. If I was you I would sue
the shit out of them and enjoy the process. Don't forget that they
need to compensate you for the time that they have inconvenienced you
by turning off your phone. Or if you want since they are in breach of
contract you may be able to simply walk away from your contract
without a penalty.
Good Luck

Jacqueline,

If I got this letter with the line "kick some serious cellular ASS"
I'd file it directly in the round file and disregard it completely.

why didnt you use payment machine to make payment. they have a machine
that you make payments at in store. also they dont take payments at
counter. also was you in a vzw corp.store. or a dealers location. also
you could have made payment on vzw web site under your account info.
or even on your phone. good luck.

Did you tell the greeter that you were making a payment that was in
accordance with a special arrangement I assume you made with Verizon
customer service? Did you ask the greeter exactly what he/she meant by
"ASAP"? And if we're talking about a first paycheck from a new job,
are you positive that the bank made the funds available the minute you
made the deposit?

In the future, if you want your letters to be taken seriously, you
might want to consider cleaning up your language as HELL and ASS are
not terms usually associated with a professional letter.

Please calm down before you send letetrs to companies. Does Verizon
offer an online payment option? Those usually get credited within a
metetr of hours