Verizon's Unauthorized Usage of My Credit Card

Posted Fri October 23, 2009 12:00 pm, by Eugene F. written to Verizon Wireless (Cell Phones)

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In the past six months Verizon Wireless has used my credit card without my permission. The first incident is now under investigation by the FCC, and the last two events occurred only a week apart. Verizon has admitted that these occurrences violate their service contract, and that, at an IT level, such unauthorized transactions should not even be physically possible.

They politely listened to my story and promised to call back. That was a number of days ago, and I have heard nada.

Two of these three unauthorized transactions caused my bank account to go into massive overdraft, costing me nearly $500 in aggregate. I live on a fixed Social Security disability income of slightly less than $900/month. Given this, a loss of $500 is catastrophic.

I would like Verizon Wireless to make good and reimburse me for this damage. If they don't I will file complaints with The California Public Utilities Commission; The US Postal Service (Interstate Wire and Mail Fraud); the FCC; and the Better Business Bureau. I will also file a small claims lawsuit in both Alameda and Santa Cruz Counties.

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Re: Verizon's Unauthorized Usage of My Credit Card by Cromax-gal Posted Wed October 28, 2009 @ 7:26 PM You can file a complaint with the PUC at the website of your state. If utilities receive a certain amount of complaints to the PUC (Public Utilities Commission) they will be fined Big Bucks. So keep on complaining. And make sure you tell the utility you are filing a complaint with the PUC and dispute the charges on your credit card as this way you will not be charged late fees on the charges. Reply Re: Verizon's Unauthorized Usage of My Credit Card by petgiraffe Posted Tue October 27, 2009 @ 4:10 PM What did Verizon use your (I am presuming debit, not credit) card FOR? Are they buying fancy lingerie or dining in nice restaurants? Or did they do an auto-debit for money you owed them? Or something else? Your letter does not state exactly what they took the money FOR. Reply Re: Verizon's Unauthorized Usage of My Credit Card by kathmandusue Posted Sun October 25, 2009 @ 11:43 PM You could take Verizon to small claims court for 5 grand. If they don't show up, you automatically win. Just the summons will get their attention. What bastards they are. Reply Re: Verizon's Unauthorized Usage of My Credit Card by RedheadwGlasses Posted Sun October 25, 2009 @ 8:00 PM I'm guessing/assuming that you gave them your *debit* (not credit) card info some time in the past, and now twice you have owed them money, and they took it. Is that the case? Reply Re: Verizon's Unauthorized Usage of My Credit Card by RowdyRetailer Posted Fri October 23, 2009 @ 3:48 PM Ah the joys of living on credit. Good Day Reply Where did the OP say... by Just Jeffrey Fri October 23, 2009 @ 4:22 PM Most likely this was a bank card, not a typical CC by Casmly Sat October 24, 2009 @ 8:25 AM Re: Verizon's Unauthorized Usage of My Credit Card by Eddie M. Posted Fri October 23, 2009 @ 2:08 PM How does the use of a credit card cause an overdraft on your bank account? Reply 'How does the use of a credit card cause an overdraft on your bank account?" by Just Jeffrey Fri October 23, 2009 @ 2:48 PM most likely a debit card with a visa/mc logo, linked to his bank account nt by Chadg Fri October 23, 2009 @ 7:13 PM Verizon Unauthorized Credit Card Usage by Eugene F. Sat October 24, 2009 @ 6:28 PM Re: Verizon's Unauthorized Usage of My Credit Card by PepperElf Posted Fri October 23, 2009 @ 3:15 AM what are they buying with your card? Reply