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 Very Disappointed
Posted Thu May 31, 2012 1:44 pm, by Joseph M. written to Verizon Wireless (Cell Phones)
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2.5 years ago I had to move to Virginia to help take care of my father after he became very ill. He lived in an area that didn't have service from Verizon Wireless so I called to talk to the company. They told me to fax in a copy of my drivers license from the new state and they would waive the Early Termination Fees then send me a final bill. Months went by and I forgot about it because I never saw or heard anything from Verizon again.
About a year later I got a phone call from a collection agency saying that I was past due and it has been reported to my credit. I talked to them and they told me if I paid a discounted amount they would delete it from my credit - it had to be discounted because they never waived the ETF's as agreed. I just applied for a mortgage and it is showing on my credit as a settlement to the account - VERY NEGATIVE!
I called Verizon and they told me there is nothing I can do because I was at fault and they don't correct what they report to the credit bureaus. I will never use Verizon Wireless again.
I want Verizon to remove everything from my credit as they agreed to years ago. I paid more than I should have to begin with and they still reported it to my credit.
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