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 Penalized for exercising rights with Verizon - Im getting the run around
Posted Thu August 16, 2012 12:00 pm, by Robert D R. written to Verizon Wireless (Cell Phones)
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Ive had a bill for $109 from an old closed account. I believed that I closed the account with a zero balance. A year or so later a collection agency starts hounding me for payment. I believed the bill wasnt mine and asked for copy of it and never received it. Stupid me, I just ignored it. While trying to refi house I realized this is my only collection/charge off/lien/judgment/etc on my records. No other bad mark. I contact Verizon and they send me copy of bill and I pay in full.
I then contacted executive relations to see if they would remove the item from my credit reports. Executive relations says they cant do that and only National Recovery has the power to do that. I contact National Recovery and they say only Executive Relations has the power to do that. I'm getting the run around.
The last time I called the CSR said that the Collection agency tried for a long time to collect the debt. I tried explaining to him that it was because they didnt send me needed information and that I contested the validity of the debt. They are now holding it against me that I didnt immeditely pay the collection agency when they called the first time.
Im being given the run around and being penalized for exercising my rights under federal collection act.
To remove the charge off from all three credit reporting agencies (TransUnion, Equifax and Experian).
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