|
|
 FRAUD
Posted Mon July 20, 2009 10:51 pm, by Christopher L. written to Verizon Wireless (Cell Phones)
Write a Letter to this Company | Rate this Company
I called on July 2oth to terminate my contract due to the "administrative charge " increase that was on my current bill and read the contract explaining where i have the right to opt out of my contract within 60 days of an increase. I was treated rudely and was told that the administrative charge was not apart of the contract stipulations. I asked the supervisor to read to me where it stated that administrative charges were exempt and he could not. He said he is NOT waiving the ETF and he was done talking with me . I explained very nicely over and over again that you have to honor your contract. He refused over and over again and said i am done talking with you. I will NEVER be a verizon customer again and want out of my contract per my contract rights
I want to be let out of my contract immediatley with no Early termination fee and keep my account open so i can port my numbers to another carrier immediately
 Reply
| Log In/Create an account | 10 comments |
|
|
| PlanetFeedback Comments are subject to strict terms and conditions. We reserve the right to deny site membership privileges to any individuals acting inappropriately. |
 |
 |
 |
|
|
by Christopher L. Posted Tue July 21, 2009 @ 4:42 PM
|
|
|
The point is this ..No Where in the contract does it stipulate who
determines material adverse effect. What affects a person making
minimum wage is different than what a person making $30 dollars an
hour does. No where does it define material adverse effect!.
Reply
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Regardless of whether or not you have the right to cancel your
contract ETF-free, the reps should be prepared to quote to you the
clause from the contract that explains their position.
All the rep needed to do was say "it says that you have the right to
cancel for material changes. I have been informed that a 7 cent/month
change is not material. If you wish to pursue this further, you are
welcome to do so. Would you like me to connect you to our legal
department so that you can arrange to have this case reviewed in
arbitration?"
It does no one any good for the reps to not be able to explain the
legal issues involved... and to refuse to connect you to someone that
can.
Reply
|
|
|
|
|
|
by PepperElf Posted Tue July 21, 2009 @ 7:53 AM
|
|
|
you might have to review the contract &/or ny state laws
i read ... i think it was here or over at my3cents, that you can only
opt out if the "administration increase" is so high that it affects
your ability to pay.
in that case, the letter-writer had tried to get out of a contract
where the increase was only like 5 cents or something like that. so
verizon did not believe that the increase had any affect on the
person's ability to pay.
Reply
|
|
|
|
|
|
|
|
|
|
|
|
|
by Donno Posted Mon July 20, 2009 @ 11:46 PM
|
|
|
Well, you could try taking Verizon to court, if you think your lawyers
are up to the fight. You are trying to argue that pennies constitute
a material change in your contract. Personally, it sounds like a
bogus argument, but it is your dime. Go for it if you think you can
win.
I can tell you one thing, this isn't going to happen via a third party
email. You'll have to call back and make a more convincing argument.
Reply
|
|
|
|
|
|
SHARED LETTERS 
del.icio.us
Digg this
