Defective Item

Posted Tue September 1, 2009 11:12 am, by Dana C. written to Victoria's Secret

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Hello - I purchased 4 Body By Victoria Full Coverage Perfect One bras on 8/19/09 for a total bill of $155.00.

After the first time the bras were washed (only the 4 bras were in this load of wash)... the white bra came out with strange stains on it. This was not by fault of myself or the washer. The fabric must be defective. Due to the cost of this item, I tried to return it in the store, but was referred to customer service for assistance. My purchase was made on my Victoria's Secret Credit Card. This item is no longer wearable after one wear.

Please help. I would appreciate a refund of $45.00 to my Victoria's Secret Credit Card, or an identical bra to be sent to my home. I do not get out to the mall often as it is quite far from my home. Please assist! Thank you!

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Re: Defective Item by Dana C. Posted Wed September 2, 2009 @ 8:37 AM They refunded it! Reply That's great! by Venice Wed September 2, 2009 @ 5:12 PM if they don't let you exchange it by PepperElf Posted Tue September 1, 2009 @ 2:59 PM i recommend trying some color-catcher sheets for the laundry. they pick up loose dyes in the wash. (cos if they say "no" then it won't hurt to try) good luck though Reply If the stains are already there... by Venice Tue September 1, 2009 @ 9:00 PM