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Vizio tv
Posted Tue August 7, 2012 6:51 pm, by Judy C. written to Vizio Inc.
In Feb. 2009, I bought a 22" Vizio tv. On Jan. 28, 2012 I bought a 32" Vizio tv. Shortly after I bought the 32" tv, the 22" tv died. This tv was rarely used. It was bought for my mother who died just 2 months later. I took it and used it just to tape occasional shows. Of course, it was no longer under warranty and would cost too much to fix, so I just got rid of that tv. Now, only 6 months after I bought the 32" tv, it has died. I called Vizio. They say that since I bought it from an unauthorized retailer (Secondipity.com), they won't honor the warranty. When I asked how I was supposed to know that they were unauthorized, I was told that any time I buy a tv I should call the maker to confirm that the seller is an authorized retailer. Bottom line, their tvs are not made to last. The first one lasted 3 years, the second one lasted 6 months. I told them I would never buy another Vizio and would tell everyone I know that they're junk.
Stand behind it's warranty. If they made good products, they should have no problem standing behind them.
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