I purchased a Vonage calling card and the "access number" did not work. When I dialed, it rings several times before I get a recording saying that the number is incorrect, and "please check the number and try again." Via their website, I filed an e-mail with the problem. No response. I called the customer service number and, after numerous transfers, finally spoke with someone who filed a...

This is what happened to me and my partner around 2:00 p.m. on Saturday, 5/19/2012, in the Duluth, GA, Fry's Electronics store. Upon entering the store, I went to the restroom while my partner picked up the external hard drive he needed for a client, which was our primary reason for visiting. We met up at the edge of the CD section and proceeded to the phone section, since he wanted to look at...

since you no longer have any repair of the 8100 v tech i am stuck with a phone that hardly works. because i am in a grace period with my bill you refuse to help me.so , i will likely leave and have nothing good to say about your company. no help , not caring about your products, and raising your prices without notice is all your company offers. on to comcast atleast they back their...

My Vonage Phone devise stopped working so I called technical support and spoke with Sunder. I wanted to let someone know what a great job he did trouble shooting my problem. It turned out my Vonage devise went bad so Sunder is sending me a new one free of charge even though my box is out of warranty because I have been a good customer for many years. It is very gratifying to be recognized as a...

BEST ADVISE - if you want to maintain sanity do not EVER get a phone line with VONAGE. I have had one for 5 years and today tried to cancel service - after lot's of time wasted (11/2Hours of run around) and basic BS I was told that I cannot cancel before Jan 11, 2011 - without a HUGE penalty. Apparently when they replaced my faulty modem after 4 + years; the replacement modem started a new...