since you no longer have any repair of the 8100 v tech i am stuck with a phone that hardly works. because i am in a grace period with my bill you refuse to help me.so , i will likely leave and have nothing good to say about your company. no help , not caring about your products, and raising your prices without notice is all your company offers. on to comcast atleast they back their...

My Vonage Phone devise stopped working so I called technical support and spoke with Sunder. I wanted to let someone know what a great job he did trouble shooting my problem. It turned out my Vonage devise went bad so Sunder is sending me a new one free of charge even though my box is out of warranty because I have been a good customer for many years. It is very gratifying to be recognized as a...

BEST ADVISE - if you want to maintain sanity do not EVER get a phone line with VONAGE. I have had one for 5 years and today tried to cancel service - after lot's of time wasted (11/2Hours of run around) and basic BS I was told that I cannot cancel before Jan 11, 2011 - without a HUGE penalty. Apparently when they replaced my faulty modem after 4 + years; the replacement modem started a new...

I ordered Vonage service on 3/9/09. On 6/9/09 my promotional period was over and I've been paying full price since that time. 6/9/09 is my actual subscription date. I do not use the service and called to cancel on 6/29/10.

Unfortunately, though I do not recall agreeing to a two year plan, Vonage's current website states:
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1) If your subscription...

About a year ago a friend subscribed to vonage phone service as a gift to me since I was having problems using my cell phone in my new apartment.

My friend has paid the bill since this was a gift subscription but just recently stopped paying the bill.

I have been getting phone calls and voice mails from vonage about this bill no matter how many times I have told them I am NOT responsible...