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 I was screwed by Vonage
Posted Tue March 4, 2008 8:02 pm, by Dennis F. written to Vonage
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I paid my bill at the beginning of the month and decided to cancel. When I attempted to cancel I was told that I would be charged 39.00 to cancel. So on top of the 32.00 service charge that I paid for the beginning of the month I was hosed for 39.00 to cancel. I was told that Vonage does not pro-rate and I was just SOL. I told the representative that I wanted to speak to her manager and was put on hold indefinitely. On top of getting screwed with bad service I was screwed for leaving. I will never do business with Vonage again.
I want my money back. I want to not be left on hold indefinitely and then after waiting 20 minutes was told Veronica in the Philippines did not have time to speak with me. I feel totally screwed over by Vonage.
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