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Shorten Christmas Eve Hours, WalMart

Posted Tue December 22, 2009 12:00 pm, by Jeffrey H. written to Wal-Mart

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To whom it may concern:

For the past several years, or even decades, Wal-Mart has always closed at 6:00 PM on Christmas Eve so that the associates could spend time with their families. However, this year Wal-Mart has decided that it is NECESSARY to remain open until 8:00 PM. Other than greed I am not sure what the reasoning for this is. These employees that have family dinners or other events to attend now cannot. No one waits until after 8:00 PM to eat or have family gatherings on Christmas Eve. It has been a tradition in my family for over 30 years to have a Christmas Eve supper - thankfully I do not work for Wal-Mart or I would be missing out on this.

I also hope that next year we do not see these hours extended or that you will be open on Christmas Day. If this is the case I really hope there is a major revolt against your stores across the county. I hope that the Walton Family will be our working to 8:00 PM this year to show they actually do support and care for their associates!

I hope that you will continue to close your stores at 6:00 PM on Christmas Eve and to NEVER be open on Christmas Day!


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by Mymachine Posted Tue December 25, 2012 @ 4:03 AM

This is a perfect example of how people project their own preference
on every one else out of ignorance. Reality is a lot of Wal Mart
employees are not extremely wealthy because they wouldn't be working
at Wal Mart if they were. On holidays they can get paid double time,
being that Wal Mart pays so little there are plenty of employees that
are really struggling financially and need that money to buy their
kids gifts or keep a roof over their head. So instead of complaining
to Wal Mart about Christmas dinners and saying they shouldn't be
giving their employees the opportunity to make a little more money so
they can maybe afford a Christmas dinner; why don't you complain to
Wal Mart about their low and unfair wages.

by DeeM Posted Mon January 4, 2010 @ 12:52 AM

If employees are unhappy with having to work holidays they are free to
find employment at a place that is always closed on the holidays.

I have zero sympathy for people having to work holidays. As a nurse
in the last 30 years I have worked 15 Christmas days, Christmas Eves,
in addition to 15 Thanksgivings, never mind New Years Eve.
I would have loved to have been allowed the luxury of going home at 9
or 10 on those night instead of working a 7pm to 7am shift.

I chose a profession that works 24/7/365, if people don't like working
holidays then they should find a job that doesn't require it.
Complaining that business "should" close early is not relevant, the
business has every right to be open on holidays if they choose to do


Shameful vs honorable. by Ashdude Thu December 23, 2010 @ 12:17 AM

by desktoptrouble Posted Mon December 28, 2009 @ 1:09 AM

I agree, close down at 6 and let the last minute shoppers go to
Wallgreens and shop!


by Nate. Posted Sun December 27, 2009 @ 1:14 PM

I work at a hotel. The hospitality industry being a 24 hour business,
I had the pleasure of working on Christmas day. Not really a big deal
as I am having "Christmas" later on with family on a trip out of town
next week.

That being said, there were a lot of people in town to visit family,
and they needed to know what kinds of places were open to go out to
get something to eat. I remembered that Denny's was open 24 hours so I
called to make sure, and the manager said they were packed, so I sent
some guests.

Just because it is a holiday does it mean the world shuts down. I
think being open on Christmas day can be a very profitable move as
there are people going out and employees willing to work.


by fairywithfangs Posted Sun December 27, 2009 @ 10:51 AM

There are a number of stores that do not close at all. Mainly
mini-marts, our 7-11 was open 24/7 christmas eve and day. A lot of
movie theaters are open christmas day. While, I imagine Wal-Mart found
it needed to stay open the extra two hours, and I always feel badly
for anyone who has to work holiday shifts, there are lots of companies
worse the wal-mart here.

by MD401 Posted Sat December 26, 2009 @ 2:52 AM

Sounds typical of walmart.
You should watch the documentary, WAL-MART and the High cost of Low

Since watching it, I know why they pull those stunts.
I now do as little shopping there as possible.


You'd be surprised how factual and accurate that movie is, even though its a documentary, as a former walmart wage-slave, i can vouch for its truthfulness, i wont set foot in a walmart now. n/t by Chadg Sat December 26, 2009 @ 5:45 PM

Documentary by kewltazdude Sat December 26, 2009 @ 8:56 PM

he was too tired from working 23 hours a day for the month of december. by Chadg Sat December 26, 2009 @ 10:18 PM

It is all about squeezing the last penny by Donno Sun December 27, 2009 @ 7:00 PM

"squeezing the last penny" is actually a key phrase in walmarts vocabulary, my former manager used it all the time. by Chadg Mon December 28, 2009 @ 5:17 PM

by Kalphoenix Posted Thu December 24, 2009 @ 4:41 PM

I ran into this issue where I worked, they are a non-essential
business open 365 days a year. And because there is no where else
open, that is where a lot of people go, so we're not talking about a
slow, easygoing day, we're talking about a jam-packed building full of
cranky, messy people with bad attitudes who don't want to wait for any

Sometimes it really sucked. And you didn't get a choice whether you
worked it or not. You were expected to. If you missed ONE shift (for
any reason) on a holiday or weekend, you were fired, period. The same
was insinuated, if they wanted to to stay later than your shift and
you were unavailable, but this wasn't usually a problem, since they'd
schedule you to call in at noon, to decide when they wanted you to
come in sometime between that and five, and you stayed until they
decided they were done with you. Christmas I didn't mind so much,
since I didn't celebrate it anyway, but missing out on EVERY
Thanksgiving, Fourth of July and such was a real drag. I got lucky
and was there long enough that I could ask for either New years day or
new years eve off.

Because this particular type of business is exempt from a lot of
things, there was no shift incentive pay and no overtime.

I laugh when I heard them complain about why they couldn't get any of
the "decent" employees to stick around. When the job is thankless,
the shifts are erratic mostly nights and weekends, the pay isn't any
better than other local businesses, and upper management is clueless
about the whole thing, yeah, you're only going to keep the
decent/smart people until they find something better (and you're only
going to keep the rest until they get caught stealing something or
fail their drug test, lol).

I think they started to offer holiday pay in the last few years
though, and since the guy looking at running the business now actually
knows what it's like to work there, it seems like things are looking
up for the quality of the business as a whole, yay.

I doubt the wal-mart employees get much of a choice either though.


I liked this post! by RedheadwGlasses Mon December 28, 2009 @ 1:01 PM
by Tooter Posted Thu December 24, 2009 @ 5:44 AM

Just another reason I refuse to shop there.

by Jo23 Posted Thu December 24, 2009 @ 1:23 AM

Unfortunately WalMart and other stores simply can't make everyone
happy. If I recall correctly there was letter on here last year (maybe
it was Thanksgiving) where someone was complaining that WalMart ruined
their holiday dinner because they weren't opened late enough. When I
used to work retail they usually asked for volunteers to work on the
holidays first before they made the schedule. I'm sure there are
people that work at WalMart who do not celebrate the hoilday and don't
mind working.


I remember that letter. by Just Simply Bella Sera Thu December 24, 2009 @ 2:03 PM

by mrsdkm Posted Wed December 23, 2009 @ 7:56 PM

I agree. Wal-MArt should close at 6:00. Christmas falls on Dec. 25th
every year. You have 364 days to plan ahead.

Wal-Msrt used to clsoe for EAster and Thanksgiving.
I hope at least the people working Christmas eve get some special


i think they oughtta get hazard pay on black friday and Christmas eve. n/t by Chadg Sun December 27, 2009 @ 5:03 PM

by MA Cunningham Posted Wed December 23, 2009 @ 1:51 PM

Either the employees are put out to accomodate the customers or vice
versa. Some one is gonna be irked no matter what.

I know it seems unfair, but hopefully the people staying till 8 are
there voluntarily. There are actually some who prefer/don't mind
working the holidays. I know if I didn't have kids at home, I'd
rather work. No point sitting home alone, right?


by batmoody Posted Wed December 23, 2009 @ 12:01 PM

At least they aren't open Christmas Day...yet. Where I work (large
grocery chain)this is our 2nd year being open Christmas Day. While it
is supposed to be voluntary, they did schedule people who didn't
volunteer and are still expecting them to show up.... I'm ticked off
about THAT! Why say it's voluntary when it's not.

Soon, I imagine nothing will be voluntary.

Anyways, if people didn't shop, they wouldn't be open!

I get so irritated when people say stuff like "Oh it's terrible you
are open Christmas Day." And then come Christmas Day, we are SLAMMED.
And everyone has to make that comment, "Oh it's too bad you have to



I heard taht before at this site by RedheadwGlasses Wed December 23, 2009 @ 5:08 PM

Sad by Batman Wed December 23, 2009 @ 6:21 PM

by Donno Posted Wed December 23, 2009 @ 11:37 AM

This reminds me of what happens when they add a lane to a notoriously
congested highway. Often, it ends up as congested as ever.

Now it isn't the same at all, and in that case variable such as
ongoing development can explain the result.

But in the case of a store, why *can't* people make it a point to get
to the store in a more timely manner. Like a week ahead of time. If
they let it stay open later, people will know it is available and be
less vigilant to plan accordingly. There will be people in the store
until 8, but think about why. If people are buying last minute
makings for Christmas dinner at WalMart, why not just go to Carl's Jr.
since you'll end up with the same thing?

I think it does promote the erosion of family values for stores to
chip away at the few holidays we have that have a lot of meaning. And
I don't mean Flag Day.

by Richard S. Posted Wed December 23, 2009 @ 11:30 AM

If Walmart is not open on Christmas Day, where I am supposed to buy
all my Kwanaza gifts and items for my Kwanza Eve Dinner?


Maybe plan ahead? by fireheart17 Wed December 23, 2009 @ 6:15 PM

i think that comment was tongue in cheek n/t by Chadg Thu December 24, 2009 @ 4:20 PM

by RowdyRetailer Posted Tue December 22, 2009 @ 11:24 PM

The same argument was made when all the churches protested about
grocery stores being opened on Sunday, now its my biggest day of the

The trend is now that they be open on Christmas day. If the customers
didnt shop them on Christmas day or late Christmas eve they would

Stores only stay open if its profitable, take the profitability out of
it, and it wont happen.

Good Day


by Nate. Posted Tue December 22, 2009 @ 9:41 PM

I agree with your letter to some extent. I firmly believe that there
is nothing wrong with making a profit and being successful, I think
you have a good point about the employees potentially missing family

While there are people that want to work holidays and people of other
religions, I think it is safe to say that the majority of employees
across the whole company celebrate Christmas.

Employees who work at Walmart may not have the opportunity to have
this day off, or will work it just for the hours as they are in need.
Because of these situations, it may very well cause employees to miss
time with their family.

I do not think that a major revolt is in order, but if employees had
plans to be with family and the hours were changed, this could cause
issues as you state.


by Just Simply Bella Sera Posted Tue December 22, 2009 @ 8:18 PM

My sister used to work for WM years ago. In fact, she worked the first
Christmas Eve they decided to try out their extended hours. Our
family's big celebration is on Christmas Eve. She didn't show up until
almost nine because, although the store closed at six, management was
still letting people shop until well past 7 p.m. THEN forced the
employees to stay and help clean up.

I guess I may be one of the few people that agrees with your letter,
Jeffrey. I remember the days when stores would close at 3 p.m. Somehow
the average consumer dealt with it.

Now, Walmart will be open until 8 p.m. Great. I remember when Walmart
decided to stay open until 6 p.m. and other retailers vowed never to
do this. Within a couple of years, they all were open until 6 p.m.. I
predict the same thing here.

Yes, there are people who do want to work the holidays. Some get paid
overtime; however, my own experience in retail showed that most do
not. I never did, at least. My own experience in retail also showed
that many people DID NOT want to work and instead were forced to by
management needing to fill those hours on those days.


I agree with you and the OP. Most people working the crap shifts by Steve OH (IO) Tue December 22, 2009 @ 9:09 PM

Whats a crap shift by NathanG Wed December 23, 2009 @ 10:13 AM

But by Donno Wed December 23, 2009 @ 11:24 AM

99% by NathanG Wed December 23, 2009 @ 1:14 PM

The reason why the places I worked at had no problem finding holiday help by Just Simply Bella Sera Wed December 23, 2009 @ 1:53 PM

I have worked retail (and in a restaurant), and can assure you that I was 100% by Steve OH (IO) Wed December 23, 2009 @ 1:34 PM

That's not true for the retail places I worked at. by Just Simply Bella Sera Wed December 23, 2009 @ 1:44 PM

Guess by NathanG Wed December 23, 2009 @ 2:34 PM

Believe it or not.. by Harleycat Wed December 23, 2009 @ 3:03 PM

by Donno Posted Tue December 22, 2009 @ 5:58 PM

Then this doesn't affect you.

"...I really hope there is a major revolt against your stores across
the county." Do you mean country? I would like to think I am part of
a small revolt on a daily basis. I shop at WM once or twice a year,
only when absolutely necessary. That is how I am doing my part.

by DCGirl Posted Tue December 22, 2009 @ 5:29 PM

My father worked retail all of his life; he managed men's clothing
stores in the Washington, DC area.

If a person works retail, they understand that there will be times
that they will have to work on holidays, at night, and on weekends.
That's the nature of retail.

If people aren't willing to accept that, then they need find another


by ST Posted Tue December 22, 2009 @ 5:22 PM

Like others have said, there are people who probably want to be
working. Years ago, I worked in a fast food restaurant. We did have
shortened hours on Christmas Eve, closing at 6. However, our
management wanted to try giving all the employees the day off, just
having management, and a few other volunteers work open to close that
day. I was on the management team at that store. It was the most fun
at work we'd ever had. We got to enjoy working as a team, when we
normally didn't all work together, and we knew our employees had been
given a special day off. The ones that were there had volunteered to
work, so they wanted to be part of it. It's been 20 years now, and it
still makes me feel good.

Having to be at work isn't necessarily bad. The employees may have
volunteered to work those holidays.


When I did staffing at the hospital.. by Harleycat Wed December 23, 2009 @ 9:39 AM

by Cinderelly Posted Tue December 22, 2009 @ 5:13 PM

I'm sure the mom who's kid gets sick Christmas eve and needs to fill a
prescription will be grateful.
Or the husband that once again forgot to get a card for his wife
Or the parent putting together a toy with a missing part
Or the new cook that forgot to get one key ingrediant for her first
big dinner
Or the worker that needs more hours on their cheque to make the rent

If it bothers people so much, they won't shop after 6 and next year
they won't need to be open.


Problems with list. by D-man Wed December 23, 2009 @ 8:58 PM

I agree with you 100% by Tooter Thu December 24, 2009 @ 5:22 AM

by NathanG Posted Tue December 22, 2009 @ 3:02 PM

Just because you want to be home doesnt mean everyone does.

I used to work every holiday because I volenteered. My family was in
mass I am in Fl. Instead of sitting at home doing nothing I would
work every holiday.

In my job now i have people who want to work holidays. They have no
where to go and treat it as another day. And in one instance I have a
Muslim employee who doesnt celebrate.

People need to stop trying to dictate what people choose to do.
Walmart would not be open if they didnt have the people to work.


whats good for the goose.. by george b. Sat December 26, 2009 @ 8:03 AM

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