Thoroughly dissatisfied with Wal-Mart return policy

ANYOTHER store would require a reciept. And if I paid nearly $80 for
something you had better BELIEVE I would keep my receipt. In fact MOST
stores charge a 15% RESTOCKING fee on returns. Wal-Msrt doesn't do
that. But maybe they should. Shoppers maybe a little more selective it
the did.
As for Requiring a receipt, umm no that is not a new policy, at least
not for the last 15 years or so.

I'll buy the bedspread from you if I can get a receipt with it should
I want to return it at a later time.

"I called several area Wal-Mart stores to inquire about the return
policy and some said they would accept the return and some did not."
So why didn't you take it to another area store that would accept it
without the receipt?

Whatever the case, keep your receipts. Its not that difficult to put
them in an envelope in a drawer and then go through them every few
months and remove the outdated ones.
(when I first became a PFB member years ago, another member suggested
to do this and I have ever since.)

I am not looking forward to the post holiday season...maybe PFB can
put a huge banner on their site reading to SAVE ALL RECEIPTS!

Where have you been to not know that most retailers, including
Walmart, require a receipt in order to get a "no questions asked"
refund? Especially since you know about the "3 returns per 6 months
without a receipt" policy. I would think if you know that, then you
should know they require a receipt in order to get your purchase price
back in the same form you paid. Not only that, their return policy is
posted in customer service and on the back of their receipt. Chalk
this one up as a lesson learned and make sure you read the return
policies of the stores you shop at and to keep the receipts on pricey
objects so you won't run into this problem again.

You know the return policy because the CSM at the front desk told you
what it was. The policy on their website clearly states you need a
receipt to return things. Why, then, if it so clearly states you need
a receipt should they have to turn around and post that you cannot
return things without a receipt. Wouldn't that be a little redundant?
But I guess maybe they should post it for the "incredibly RUDE,
thoughtless and uneducated" people that shop at their stores so those
people won't have to waste their time and everyone else's calling
various stores to try to find a way around their policies.

So, take it to one of the ones that said they would and get the
credit.

If you had any doubt at all the bedspread wouldn't work out you should
have kept the receipt. I do this occasionally - buy stuff I may not
be able to use - and stash the receipt safely away.

An educated consumer knows that it is always best to keep receipts.

What is so hard about saving a reciept. It is your proof of
purchase.

Had that receipt and you would of had a credit or cash back.

Not saying you did this but people do use stolen credit cards,
shoplift as others have said, and even use worthless checks.

Receipt protects you and the store!

Requiring a receipt for a return is not a new policy for any retailer,
it's just that most are enforcing it more stringently lately. I know
Target and Toys R Us have gotten just as strict.

Here is the exact wording of their return policy: Everything in the
store can be exchanged or refunded with a receipt within 90 days of
purchase... with the exception of a few electronic items and regulated
items.

The conclusion I would automatically draw is that if I don't have a
receipt, I can't make the return or exchange. But I can see where the
policy might be a little nebulous especially considering you called
several different stores and got different answers at each one. And I
think in today's age, stores need to be as crystal clear as possible
(even if it means stating the obvious) so there is absolutely no doubt
in a consumer's mind on the store's policies.

I also agree with Redhead below that you're going to be seeing a lot
more stores requiring receipts for returns, so make sure going forward
you save them.

And, no, I don't need a bedspread. :)

...you resorted to insults.

Why do people do this? They take a perfectly good letter and turn it
to crap by adding insults. To state that they were rude is okay and
thoughtless is pushing it...but uneducated and ignorant...that's not
okay.

How I wish I could be a manager somewhere...I'd immediately turn any
request down if someone started hurling insults.

I agree, their return policy should be clear and posted. You should
not have received different answers from different store locations.

If they will not accept the return, you may try selling it on ebay.
Or a local consignment shop. You could also donate it to some place
like Good Will. I know you are looking for a return, but just some
ideas in case you continue to be denied.

The return policy on the web says they always need a receipt:

walmartstores.com/7737.aspx

I suppose various stores might be varying from this (to the dismay of
their senior management).

I know that the corporate CS departments of many places (or even at
the store level at Target) are able to pull up a duplicate of the
receipt. I'm not sure if WM can do the same.

...or you can realize that more retailers, including Walmart, are
starting to require receipts for returns (in order to fight
theft/shoplifting), and start hanging onto them for your returns.
Sometimes, I simply scotch-tape a receipt to the item so they stay
together until I get back to the store.