|
|
the gift that wasnt.
Posted Fri September 25, 2009 12:48 am, by wesley h. written to Wal-Mart
Write a Letter to this Company | Rate this Company
My 13 year old son did very well on his schools CRT test. So well in fact, the school gave him a few prizes, one of which was a $20 gift card to Wal-Mart. He decided to use the money and tried to use the card on our next visit. We found he had to "activate" and "register" the card. So as luck would have it the teacher who bought the card still had the receipt with a code on it. When we logged on to "register" the GIFT CARD, the site wanted ALL of his personal info: Name, address, phone, SS#, dob, gender, and so on and so forth.
The website said by using this particular gift card, he was asking for a pre-paid credit account with wal-mart. This is just nonsense, he was not applying for credit with wal-mart, he is only 13 years old and therefore would be illegal for Wal-Mart to open a line of credit to him.
I looked through the gobbs of "gift cards" at wal mart, there is nothing at the POP stating by selecting this particular card one would need to apply for or request a personalized pre paid credit card before being able to use the balance of the GIFT. Had there been such a notice, the teacher whom selected this card in good-will, probably would have selected the other GIFT-CARD.
trying to return the gift-card was fuitless as the attempt to register it online (which we did not complete due the request for personal information) apparently made it impossible to return.
I would like for Wal-Mart to refund the $20 in the form of an actual GIFT-CARD for my son to be able to reap the reward of his hard work. Such a gesture by Wal-Mart would help to re-itterate my assurance to him that hard work always pays off, even if in the long run.
Reply
| Log In/Create an account | 18 comments |
|
|
| PlanetFeedback Comments are subject to strict terms and conditions. We reserve the right to deny site membership privileges to any individuals acting inappropriately. |
 |
 |
 |
|
|
by mel m. Posted Thu February 2, 2012 @ 12:59 AM
|
|
|
I got one as a gift and didn't want to give them all of my personal info to activate it either.
After finding out what info they wanted I made up a fake name, ssn, address, phone- etc. and it worked fine. Though they said they had trouble "verifying" the info, they activated my card and I was able to use it.
Reply
|
|
 |
|
|
by Elle S. Posted Tue October 27, 2009 @ 4:16 PM
|
|
|
I just got a $20 walmart money card from a friend for my birthday and was hesitant to activate it. I could use the money, living in this tough economy, so i went ahead and activated it. I hope nothing goes wrong. I assume my friend probably confused the idea of a money card with a gift card. They are similar, except she had to pay $3 on top of the $20 to activate it. I would prefer if she'd just gotten me cash or went to an actual bank to get a Visa gift card. However, I won't complain to her since she proabably doesn't realize it is not a gift card and I don't want to hurt her feelings.
I assusme the teacher was in a hurry and thought the Money Card was the same thing as a Visa Gift Card, which it is not. People make mistakes, even teachers.
Reply
|
|
 |
|

|
by mary jo Posted Sat October 3, 2009 @ 6:13 PM
|
|
|
When purchasing a Walmart Money card or a Green Dot card...please be VERY careful! A friend of mine had one and because he used it too much, they cancelled his card! At the time he had about 1,300.00 on it. They told him they send him a check in 30 business days. That was almost 4 months ago and he has yet to see his money. They held it in processing for months. He calls weekly to check on it. It recently got to the point where they called to verify his address so they could mail it. That was about a month ago.
It wasnt that he spent too much, it was that he had deposited too much on it! He was using it for a job he had and someone had paid him that way. They said he was having too much deposited and wasnt using enough.
So be very careful when using these cards.
Reply
|
|

|
|
|
 |
|
by Jared C. Posted Fri October 2, 2009 @ 3:29 PM
|
|
|
Just as an FYI. You can fake the SSN and DOB entry. WalMart and other companies have no way of verifying it. Since your son is 13 and wouldn't have a DL or ID card, they definitely can't verify it.
I lie about my SSN and DOB all the time as most companies have NO RIGHT to have either....and by giving it to them, and considering how carelessly most retail companies treat confidential information, you are opening yourself up to identity theft.
Next time, just fill in a bogus SSN...just pick numbers at random.
Only a bank, the government, some creditors (your power company for example) and mortgage officers have a right to your SSN.
Reply
|
|
 |
|
|
by otokujin Posted Thu October 1, 2009 @ 1:41 PM
|
|
|
welcome to the real world , hard work dosent always get you a reward, maybe you should teach your son that the real reward is know he did a hard honest days work instead of looking to the skies for some kind of validation for his efforts, hard work doesnt always equal rewards, look at the poor guy in the offices around the world that works late and does everyone else assignments and gets nothing but dumped on by their coworkers wheres their reward? like i said maybe you should teach you son that the real reward is self accknowlegement and not some gift from above
sounds like he already got his real world lesson, HARD WORK DOES NOT EQUAL REWARDS, AND LIFE IS VERY UNFAIR sounds like the best life lesson hes learned so far
Reply
|
|
 |
|
|

|
|
|
 |
|
|
by Jean A. Posted Fri September 25, 2009 @ 5:46 PM
|
|
|
Freds which is a knock off from Walmart did the same thing to my son. Only he had paid 100.00. He never got his money back. They sold him this card when he was only 16. I guess they can do what ever they want. Who is going to sue or go to court over 20.00 or 100.00 dollars.
Reply
|
|
 |
|
by Jennifer S Posted Fri September 25, 2009 @ 3:13 PM
|
|
|
Just wanted to add that this complaint should be directed to the teacher and not Wal-Mart. Wal-Mart (I can't believe I'm saying this) is not in the wrong here. Also, the card your son received is a temporary card that can only be loaded once and once it is registered, they send you the real card with your name embossed on it. Also, I believe there is a $3 monthly service fee that will be deducted from the balance on the card. When I registered mine, I was told that a $3 service fee would be deducted on 9/16. So I urge you to contact your sons teacher and get this resolved fast. Here's a link for the walmart moneycard help pagehttps://www.walmartmoneycard.com/AcctMgmt/Controls/Walmart/Support /Faqs.aspx (sorry, I can't get the tinyurl website to open)
Reply
|
|
 |
|
by Jennifer S Posted Fri September 25, 2009 @ 3:03 PM
|
|
|
...It sounds like the teacher bought a Walmart MoneyCard, which is a re-loadable VISA card, NOT a giftcard. I recently got one because I wanted to order something over the phone and didn't want to give out my CC# over the phone. Anyways, the Walmart MoneyCard has to be purchased and loaded with funds at the Customer Service/Returns desk, so I'm not so sure the teacher made a mistake and bought the wrong card. Yes you do have to provide your name, address and SS# when you activate the card and Wal-Mart explains why, on the website you register the card on (something to do government regulations or something like that). I would never give a Wal-Mart MoneyCard to someone as a gift or a prize because it is in a major pain in the you know what to register. It took me 45 minutes to register, I tried doing it over the phone and their voice recognition system failed. I got on my MacBook and entered in all my information and answered all their questions and then the confirm page wouldn't load so I had to get on my PC and re-enter everything again.
Reply
|
|

|
|
|
 |
|

|
by Mel2007 Posted Fri September 25, 2009 @ 12:53 PM
|
|
|
I get my kids Wal-mart gift cards for Christmas (well my mother in law gives me the money to go get them for her to give them at Christmas she hates to shop..lol)
I have never had a problem with the GC. They run it through the thing and you pay how much you want on it (I always save the receipt in case for some reason it didnt activate but it should show it was on the receipt.
I would think if this was a glitch of it not getting activated when the teacher purchased it (kudo's to the teacher for saving the receipt) they would just avtivate it.
I have never in the 4 years of geting GC at Wal-Mart have they asked for personal information.
I hope you took this up with a manager or supervisor.
Reply
|
|
 |
|

|
by Just Jeffrey Posted Fri September 25, 2009 @ 12:35 PM
|
|
|
Something is wrong.
I haven't used a Wal-Mart GC (not in years, at least), but it seems bizarre that they'd treat them as lines of credit. In fact, it defeats the whole point of them being GIFT cards if it requires someone to take financial responsibility in this way.
I know some cards offer the ability to register, so that, if lost, you can still get the value. But to require it? That's out of step with every other gift card I've ever bought or received.
I'm hoping that there was a mistake somewhere. Because if Wal-Mart is requiring social security numbers for gift cards, well, that seems a horrendous idea.
Heck, I just purchased a Target gift card for someone that doesn't have a social security number.
Reply
|
|
|
|
 |
|

|
by PepperElf Posted Fri September 25, 2009 @ 10:30 AM
|
|
|
I'm thinking the teacher who purchased the card in the first place should have activated it before issuing it as a prize.
though I agree I see no reason for a SSN to be used since it's a gift card and not a credit card.
Now if it was in fact a prepaid credit card then the fault would be the teacher's in purchasing something that a child would possibly not be able to use.
Reply
|
|
|
|

|

|
Maybe...
by Just Jeffrey Fri September 25, 2009 @ 12:38 PM
|
|
|

|

|
Hmmmm
by Mel2007 Fri September 25, 2009 @ 12:57 PM
|
|
|

|
Teacher
by cissy Mon September 28, 2009 @ 9:45 PM
|
|
|

|
|
|
 |
|
|
|
Great complaint! I agree COMPLETELY. I wouldn't give the clowns at Walmart my cat's date of birth, let alone my SSN.
Reply
|
|
|
 |
|
|