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Faded Glory products are poor quality

Posted Sat November 4, 2006 12:00 pm, by Jill A. written to Wal-Mart

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I have bought Faded Glory clothing for my children frequently over the years because of the reasonable prices, especially since kids tend to outgrow things so quickly! Lately, I've noticed a decline in the quality of various Faded Glory products (at least as far as girls' clothing is concerned - I don't have any boys, so I can't speak for that).

In the past 2 months, I've had to return no less than 5 different pairs of pants (different styles) that I had bought for my 3-year-old daughter because the elastic in the waistband was totally shot - not at all stretchy, just worn-out, similar to what happens sometimes as clothing gets older and goes through wear and tear and multiple washings. These were, however, supposedly new items, purchased at the regular price and not on clearance. Also, I purchased Faded Glory girls' underwear in a size 4T, and the elastic waistbands in those panties were also very weak/loose - especially compared to other brands I've purchased, such as those with Disney characters on them.

I realize Faded Glory is a "discount" type brand, but I've never had the problems with that brand that I've had in recent months. I've shopped at several different Wal-Mart stores too, so I can't even pinpoint the problem as being a particular store location. I'm just disappointed in the declining quality of a brand I've enjoyed for years. Also, I find it very annoying to have to return a bunch of defective items, especially since when I return to the store, they invariably do not have an identical item I can make an exchange for - just my luck!

I don't want any monetary compensation or anything, but I would love to see a little more quality control work done on the Faded Glory girls' clothing items.


Reply



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by Amanda M. Posted Fri July 23, 2010 @ 3:07 PM

I tend to agree about the quality going down. But one of my big
concerns is swimsuits. Who in the world designs these things? For
anyone with a cup size bigger than a C, good luck finding a nice
fitting swimsuit. Why are most tops made to tie around the neck.
Hello, we are holding up weight? When are designers gonna realize
that heavier-topped women would prefer our swimsuits to be made like
bras. Just because we want to look nice doesnt mean we want
everything hanging out for the world to see, or have our neck in such
a strain by the end of the day, that we need to ice it.

Reply
by Teresa M. Posted Mon May 17, 2010 @ 9:40 PM

I too have been having the same problem , except, I am buying clothing
for my husband and two teenage boys. None of them are very hard on
their clothes, but after only a few washings, my husbands pockets in
his jeans have disintegrated to the point that I am not even able to
patch them. i have also been unable to find a direct website to the
company. I have ( just for my husband) purchased no less than seven
pairs of jeans in only three or four months. I sincerely hope these
were not a "made in America" product, as it is shameful.

Reply
by Mark D. Posted Mon April 26, 2010 @ 9:49 AM

when they first came out it was'nt hard finding the right one.But now
you pick up a pair and the back pockets are so fare apart they feel
like they are on your hips.They need to be closer to the seim in the
the middle,and I have a problem with the pockets tearing on the top
corners.all the jeans seem to have the boot cut bottom they need to
taper the bootom of the legs more.I would like the old ones back.

Reply

by B G. Posted Sat January 16, 2010 @ 10:39 AM


My only complaint with Faded Glory mens jeans is that I think they
were designed by woman. The 5 inch zipper is enough for a woman to get
them on and off, but not long enough for a man's normal use. Most
men's jeans have a 7 inch zipper which is far more comfortable for
most men when they are in the men's room (if you know what I mean).

Otherwise I like them!

Reply
by rainon Posted Fri May 15, 2009 @ 3:56 PM

Someone also needs to alert the company that the elastic straps, they
put into shirts to keep them from coming off of the hanger are made of
latex. A lot of people have a latex allergy and may not know the
straps are made of it. I had several shirts and couldn't figure out
why when I wore them I was itching like mad. After tearing out the
straps I had no more problems with the itching.

Reply
by CozetteCoots Posted Tue January 13, 2009 @ 9:00 PM

I have been going through the same problem with the jeans my daughter
and I have been buying. We bought each of us a new desperately needed
pair of jeans about a month ago. The exact same spot in the butt by
the back pocket split. Now we were not doing anything distructive in
them and they should of lasted more than a month! I have bought
nothing but the Faded Glory brand for years since they fit me better
than others and never really had a problem. I have noticed the last
few pairs I have bought are just not the same quality as they once
were. I cannot return them since we have been wearing them but I do
think the manufacturer should replace them. I do not have money to buy
new jeans every month!

Reply

faded glory jeans.pockets ripping at seam,developing holes in legs or buttocks by al w. Sun November 13, 2011 @ 7:59 PM

by Gordon I. Posted Sat January 3, 2009 @ 6:13 PM

I can't complain about the Faded Glory mens line of jeans. I bought a
few pairs (mens regular fit) for work a month or so ago and have been
very pleased with them. I was buying the Arizona jeans in the past,
but after purchasing the Faded Glory brand, I found them to be much
more durable.

GI

Reply
by skysmom815 Posted Mon October 6, 2008 @ 3:50 PM

I have bought about 11 pairs of jeans from faded glory from Walmart.
ALL 11 pairs have ripped beside the left pocket. Some of them I wore
only a couple of weeks, and some lasted a couple of months. I read
another comment where their pants ripped in the same spot. I just
don't understand why they all ripped in the same exact spot. And of
course I don't have my receipts from purchasing them. But I just
threw them away when the tore. I didn't think they would take them
back at Walmart, so I didn't try. If you take 15 dollars times the 11
pair I purchased.. and it might have been more... that is $165.00 I, a
single mother, is out of. I tried their website and it has been
closed down for some reason.. Wonder what that might be. I am very
very disappointed in the quality.. Therefore I will be going to
Goodwill and Salvation Army to find me some jeans. pretty sad!!
Thanks for listening!!

Reply
by PiperJRL Posted Fri June 13, 2008 @ 8:36 AM

I just emailed them from the Wal-Mart site cause I have 2 pairs of
jeans and the zippers will not stay up. When I buy me clothes it's
like Christmas cause I don't have much money...with 3 kids who does?!?
Now I'm out 2 pairs of jeans and 30 bucks. I returned them a SECOND
time but the customer service lady didn't give me my receipt back. I
think she did that so I couldn't return them again. Boo False Glory.

Reply

by princessoffire Posted Thu May 15, 2008 @ 6:21 PM

I bought like 10 pairs of faded glory jeans for my son to wear one day
to find that each pair has ripped in approximately the area.
Money is hard to come by so to have this happen was devistating to
me.
I noticed faded glory took their link off line, no doubt why.
I am going to contact Walmarts next since they are a brand they carry
and should have a warranty immplied. I understand with a reciept you
can carry some items back up to a year later. It hasn't been that
long for mine.
I wont purchase any of their products again and am considering
shopping Targets since it was found recently their groceries are
cheaper.
I think Walmart has went too far to cut cost by selling rags.

Shaon L.
Lancaster, Texas

Reply
by Cassiya Posted Fri May 2, 2008 @ 12:14 PM

I just bought a pair of Faded Glory sandals this morning. The looked
cute and sturdy. Already, the lining on inside (I have only been
wearing them about an hour) has pulled away from the bottom and rolled
up, leaving me walking on a sticky mess. I will be taking these
pieces of crap back to the store in a few hours!

Reply
by William G. Posted Sat April 5, 2008 @ 5:36 PM

Bought two XL size shirts this winter, kind of a soft cotton/flannel
type. After a few washings they are down to a medium size, totally
unwearable. If you're wondering, I wash in cold and dry in cool. On
the other havd, I bought a faded blue chambray shirt that I love.

Reply

by Joseph S. Posted Tue March 4, 2008 @ 3:44 PM

Hi, i bought a pair of faded glory relaxed fit about 2 weeks ago. Well
today i went to sit down and a 4 in. rip in the butt area next to the
left side. I hve only worn them about 4-5 times. very unhappy!!!!! I
spent money for what," oh ya a rip in the pants .....".



Joe Snell

Reply
by Nathan Hernandez Posted Sun January 27, 2008 @ 4:20 PM

I just bought a pair of Faded Glory Men's Jeans and compared them to a
pair I bought about 6 months ago. The quality has gotten WORSE (as of
January 2008). They are no longer made in the USA and now are made in
PAKISTAN??? I am totally dissapointed. The look and style has totally
changed and gotten much worse than anything I have ever gotten with
the Faded Glory Name before.

Reply
by Sarah Skinner Posted Wed January 9, 2008 @ 5:21 PM

I have purchased several pairs of men's Faded Glory jeans for my
husband in the past few years. Every pair that we've brought home have
ripped in the crotch, and have worn holes in the back pocket area,
after only wearing them one time. We keep thinking it might be
something he's done, but time after time, it's happened again and
again. I will never buy another pair of jeans from Faded Glory!

Reply

by Michelle Dixon Posted Thu July 12, 2007 @ 10:47 PM

I agree with what you said Jill, I have a 18mo old girl and I bought a
very cute nightgown for her but, the elastic around the arms was very
weak or already stretched out and my daughter manged to get her arm
out of the nightgown and her head in the arm hole, all while she was
in her bed and I didn't even know this until the next morning. Thank
goodness she was alright I don't even what to think what could have
happened to her. She did have a red mark around her neck that lasted
for days. I will definitly think twice before I buy Faded Glory
clothing again.

Reply
by Melhern Posted Fri December 15, 2006 @ 1:59 PM

I know what you are saying I bought a pair of sandals from walmart
Faded Glory and the leather caused me to have a have a reaction. For
months this went on because I did not know what was happening and I
finally was referred to a specialist and come to find out the
chemicals that they used to turn the leather brown literally burt the
top layer of both my feet it was a painful and horrible expierence for
me they are now scarred like they have been burnt. I called walmart
and they told me that there was nothing that they could do about it
and I told them that I wanted only the Company Faded Glory to put a
warning label on the brown leathered sandals about the chemicals that
they do use because I am telling this happened to me and it was not a
pleasant sight

Reply
by Kelly D Posted Tue November 7, 2006 @ 4:14 PM

What do you expect? You go to walmart to buy clothes, and you're
going to get cheap crap!

Reply


Not always by Sava Tue November 7, 2006 @ 9:49 PM


by Sava Posted Tue November 7, 2006 @ 12:11 PM

I don't know if Wal-Mart has some drone sitting at a desk somewhere
firing off form-letters in response to complaints, but I was VERY
disappointed by the e-mail I received from them in reply to the letter
I've posted here on Planet Feedback. In the e-mail, I was asked to
provide all sorts of information that I had already clearly provided
in my original letter. Also, it asked for the location and store
number of the Wal-Mart where I'd had the problem - even though I had
stated that the problem was NOT with a particular store location, but
with the Faded Glory brand itself.

I'm sure it was just a form letter, and I understand that due to the
sheer volume of complaints they probably get, they can't personally
respond to each one. But I'd prefer to get no response at all than
just a form letter that suggests that no one even read my original
letter anyway - or at least not in enough depth to understand my
concerns.

The e-mail did encourage me to respond with additional information, so
I had to basically re-type everything I wrote in my original letter by
way of explanation as to my complaint. Hopefully, this time someone
will read it and take my constructive criticism seriously. I would
love to see the Faded Glory brand restored to reflect decent quality
at low prices.

Reply

RE: by Bigbob305 Thu April 15, 2010 @ 11:01 PM

by Jeffrey Posted Sun November 5, 2006 @ 8:04 PM

Good letter.

(Humor mode on)

When I see a brand called "faded glory," my first thought is that this
is a bad brand. Faded glory? As in "once good, but not so much any
more."

(Humor mode off)

Uh, maybe you need to hear it Jerry Seinfeld's voice for it to
actually be funny.

Reply


Humor appreciated! by Sava Sun November 5, 2006 @ 8:26 PM


Witty, witty...:) by TheNewMrsDragonflygrrl Mon November 6, 2006 @ 12:55 PM

by RedheadWGlasses Posted Sun November 5, 2006 @ 2:03 PM

Excellent letter, Jill. Not only is it well-written, but you provided
the company with specific information as to the decline in quality.
Perhaps this will spur Walmart to look into its suppliers and see what
has gone wrong.

I know you bought a cheaper brand of clothing, but it only makes sense
for kids, since they wear something for a few months at most when
they're younger.

I hope you hear back from Walmart! Keep us posted.

Reply

by JuliePie Posted Sun November 5, 2006 @ 11:40 AM

Great letter! I have a lot of Faded Glory clothes that belonged to my
8 year old, that my 4 year old is now wearing (boys). Their quality
used to be pretty decent quality for the price, but I haven't bought
anything from WalMart in a while. I'm sorry to hear that their quality
is declining. Thanks for sharing this letter so I can continue
shopping at Target instead!

Reply

by Venice Posted Sat November 4, 2006 @ 7:22 PM

Nice letter and great feedback.

I hope they take your concerns seriously.

Reply


Never fear - they won't by The Original Nethead Sat November 4, 2006 @ 10:38 PM

by `~`Leanne`~` Posted Sat November 4, 2006 @ 1:27 PM

I noticed similar things, such as thinner fabric which wrinkles
quickly and wears thinner after a few washings. We are lucky to get a
season out of them.

Reply

always have had problems by alie Sat December 9, 2006 @ 10:23 PM




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