Wal-Mart Employee Has No Idea Of Personal Property

i hear ya on the greeter area. the walmart near me has a handycapped
girl as their greeter. i have nothing against the handcapped, but this
girl sits in her motorized chair and looks comotose and doesn't greet
the customers. if you say hi to her, she just looks at you with drool
hanging out of her mouth. why is she there as a greeter?

Agreed

While I do agree the employee should not have looked at the phone, I
don't understand why it was available for her to pick up.

Why wasn't it in a pocket, backpack, purse, clipped to a belt or
whatever? Was the OP using it while she was waiting in line? If so,
the employee was still wrong in picking up the phone, but I can
understand her frustration at the OP's rudeness in using the phone in
line. If it's an emergency, fine, but otherwise, no.

Perhaps the employee was trying – albeit wrongly – to get the message
across that if the OP was using the phone in public, then others
could, too.

I've lost count of the time I've lost waiting in line because someone
ahead of me is a Cell Snot, not paying attention to what's going on
and failing to be ready when it's their turn to present their items
and pay for them. Trying to locate and select items to purchase also
takes more time when Cell Snots are wandering around, oblivious to the
problems they're causing by blocking aisles and lanes while they chit
chat.

One local grocery recently declared itself a "no-cell zone" and the
store owner reported business was up more than 30% in the four weeks
following the declaration. He attributed the sales increase to
shoppers no longer willing to listen to the incessant chatter of Cell
Snots.

The bottom line is the checker was rude and wrong. But was the OP also
rude and wrong?

that the greeter situation was the first issue you've had of that kind
and that you understand someone having an off day.

So tell me again why you needed to include that bit of information in
your letter?

One employee's too friendly, one not friendly enough, GEEZ!

i would have just said directly to hand the phone back over


that was extremely rude especially with germs going around.

As for the checker... I get the feeling that they were not intending
to be rude... Perhaps they were just overly friendly and did not catch
on that you did you don't want them playing with your phone?

Perhaps if it happens again tell her directly to give you your phone
back rather than just hinting? If it continues after that, Perhaps
talk to the manager and get them to talk to the employees about
respecting boundaries.

As for the greeter. Not really a big deal though. It is the only store
that I have seen that even has a greeter.Not being waved to is not
going to hurt you.

In that situation, I would have grabbed my phone book and verbally
berated the idiot who picked it up.

But hey, that's just me.

I think that if someone thinks that it's OK to grab someone's phone
and do this, then no amount of employee training will help.

If Wal-Mart has to teach every employee basic manners (and who knows
what else), I think we're looking at years of training.

As for someone that's posted as a greeter, that's different. They
have a specific job to do. Sounds like she wasn't doing it. Given
that she was a child, she really should have adult supervision while
she does her job.

As an aside, I had no idea that Wal-Mart provided seating at the
registers.