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Pride and Prejudice at Walgreens

Posted Mon August 10, 2009 12:00 pm, by Jessica P. written to Walgreen's

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My letter will be very brief. I was in one of your stores yesterday looking for some sunblock. I was searching through the aisle when I overheard your checker/associate tell a little child, "When you grow up, don't ever work at Walgreens."

Now, I've worked in retail before, and I understand it is frustrating when things are crazy and prices aren't coming up what the customer says, but that is no excuse to voice that kind of opinion to a customer, child or not. I heard it, several other people heard it and her parents heard it. It doesn't show just that she's venting frustration, it shows a lack of respect for what she does. I know it's not rocket science in any way, but I think people have to show some pride.

I shop at Walgreens for the convienence and do love the store, in general, but I feel something must be said.

Bottom line, I don't want to hear that kind of talk. Save it for the stock room.

Should you require more information about the location, time of day, please feel free to contact me.

Instill a modicrum of pride in your workers.


Reply



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by David V. Posted Sun August 30, 2009 @ 10:41 AM

It would be so nice if people kept their opinions to themselves. who
cares what you thought of it.

Reply

by Despina83 Posted Sun August 16, 2009 @ 12:53 AM

I don't understand why you were so offended by that remark to the
point of writing a letter, to be honest. Why would you basically
offer to help get an employee into trouble over a little remark like
that? Sure, it wasn't the most professional thing in the world, but
it was just a little joke by a fustrated (human) retail worker. I
feel it's hardly something worth a letter of complaint. If her
attitude is like that all of the time with the customers and she's
really bringing down morale it would be cause for concern, but to me,
this doesn't look like anything to be upset about.

Reply
by mrsdkm Posted Sat August 15, 2009 @ 5:05 PM

The Wal-greens here are wonderful, the clerks have gone out of their
way to be helpful. For example, I dropped my son of for school and
went to Wal-greens, arriving at 7:50. 10 min. before they opened. The
clerk said come on in and let me go ahead and shop,

Reply

by Terry F. Posted Wed August 12, 2009 @ 10:45 AM

I agree. I was in the post office and the mail clerk was complaining
that he did not want to be there. It was 8:00AM he could not of had a
bad day yet the office just opened. He did not stop complaining how
he wanted to be out of there. I got my business done and left
quickly. We all have an opinion about our job but I think it should
be kept out of the ears of the consumer.





















Reply
by Agilipuppy Posted Tue August 11, 2009 @ 12:45 PM

What the heck do you care about someones opinion on their job? They
could have been royally screwed by Walgreens for all you know. The
person migh have been kidding.

Reply

I care... by Jessica P. Tue August 11, 2009 @ 6:02 PM
by Adam W. Posted Tue August 11, 2009 @ 1:14 AM

Walgreens doesn't care about that. They don't care about you or their
employees. I commend the employee for giving the child some really
great advice!

They care about $$$$$, nothing more.

Reply

spot on by Jared C. Tue August 11, 2009 @ 3:44 PM

re: by Jessica P. Tue August 11, 2009 @ 6:05 PM


Which ones? by Just Jeffrey Tue August 11, 2009 @ 8:03 PM


by Venice Posted Mon August 10, 2009 @ 5:12 PM

I think a company CAN instill pride in its employees. If a company
creates an environment that makes employees feel happy and
appreciated, the employees in turn will make the customers happy. And
when customers are happy, they will most likely treat the employees
well. Being treated properly is a major factor in having pride in
your work. That may sound a little naive and simplistic, but I think
it plays a major part in an employee's attitude.

Reply


Very, very true! by Maegan Z. Tue August 11, 2009 @ 10:14 AM


I agree too. by The Return of BellaSera Tue August 11, 2009 @ 10:49 AM


I absolutely agree by Venice Tue August 11, 2009 @ 2:18 PM

Choices. by Jessica P. Tue August 11, 2009 @ 6:14 PM

Treating employees well. by Jessica P. Tue August 11, 2009 @ 6:08 PM
by Jared C. Posted Mon August 10, 2009 @ 3:00 PM

To tell you the truth, I think that was sage advice.

I view such advice as beneficial - informing the child to aspire
higher and to greater heights than simply aspiring to work for minimum
wage as a retail clerk.

I did jobs like that for awhile as a teenager (like many of us did)
and was tickled pink when I was finally able to put them behind me
permanently for many reasons: rude, ignorant customers that mistreat
staff.....lack of respect from management at the retail store.....low
appreciation for the work I did by management....enforcement of
stupid, micro-managing rules....etc.

The only way Walgreens would be able to instill pride in their workers
is a) pay them much more of an hourly wage b) offer profit sharing
and/or free stock shares in a company-paid ESOP or c) give them extra
paid time off.


Reply

by Just Jeffrey Posted Mon August 10, 2009 @ 11:51 AM

While a business can't "instill...pride..." they can do things to make
an employee not feel as this one does.

While we can't know the context of the comment, it sure sounds like
this employee doesn't like their job. Enough to say something about
it to a child, while out on the floor.

Reply


true - the only way to "install" pride is for the company to treat the workers properly from the start by PepperElf Mon August 10, 2009 @ 3:26 PM


The beatings will continue... by Just Jeffrey Mon August 10, 2009 @ 4:03 PM


by The Return of BellaSera Posted Mon August 10, 2009 @ 10:39 AM

The implication of the phrase "When you grow up, don't ever work at
Walgreens" sounds pretty clear to me. While no company can instill
pride and respect in an employee (that has to come from within) the
company can make sure the employee doesn't vent their frustrations on
customers, particularly younger ones.

Reply

by RowdyRetailer Posted Mon August 10, 2009 @ 8:08 AM

Unless you heard the context of what was being said you may have heard
it wrong.

It reminds me of the media, they take one soundbite, of someone saying
something, without any context at all, and run with it.

Perhaps he was saying.......

"Yah I got this great job at Walgreens, its not much now, but I am
thankful for it."

My mom told me when I was younger, "When you grow up, don't ever work
at Walgreens", but you know what, I love it here, and I am working my
way through college.


Btw, no company can instill pride in a company in an employee.


Good Day


Reply




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