Door Greeters

I have a Family member that wears the title of People greeter. They do
about everything but that. They put up returns, wash windows, sweep
the floor, pick up trash, gets carts, give directions and more. They
still get paid as the people greeter which 4 or 5 years ago was just
that, to greet customers. My Family member has been cussed out
numerous times when asked to see the receipt and works as hard as
anyone in the store. She would be very happy to "greet people" and not
have to be a custodian, maintenance man,stock person and other things
too. Wal-Mart needs to get back to what got them where they are today.

Eh, I'm not that hard up for conversation. I don't give them a second
thought or glance beyond responding to their sporadic greetings with a
3 syllable max utterance of my own.

I think she is pro-door greeter, not against them. She's mad because
they are getting rid of them in some areas. Thats how I interpret it.

Door greeters are there not only to smile at people, but they are loss
prevention employees. They see the people who walk in and out with
merchandise. You walk in with something, they tag it so that nobody
thinks you stole it so you can return it. So that's doing you a
favor. That said, I would not stop for them if the door beeper thing
went off if I hadn't stolen anything since they have no authority to
require you to show your receipt or to check your bags since they were
not witness (via any 5-point security surveillance system most stores
use) and you did not sign a membership (like with Costco) in which you
gave them permission to stop you to do that.

They are, however, a deterrant to the rampant shoplifting that goes on
there. For that, I'm happy they are there to keep them a little
deterred and prices a little lower. They won't stop the hard core
theif, but will keep the honest person honest.

As for your "tainted" food comment, every store has some instance of
food problems...so I don't understand how you can make such a
generalization. I don't like Wally World either, but won't say that.

First of all, before you try to bash a position make sure you have
the facts. The employees you speak of are people greeters, you can not
very well greet a door.
The fact of the matter is that the position is going to be
restrucured so that they can FOCUS on greeting people. No longer will
they have to put a 'sticker' on your item you bring in to return, they
will not have to ask for a reciept while you exit the store nor will
they have to concern themselves with the condition of the entrance.
Their sole purpose in life will be to greet every customer and to
assist in pointing them in the right direction if/when needed.
As to your 'tainted' food...please post your proof. For in all
reality Wal-mart sells the same food every other retailer has access
to from the respective manufacture's supply, only the sell it cheaper.
No sales floor help? You may be right at times, with society moving at
an ever increasing speed it may appear as if there are not enough
people to serve you RIGHT when you want help, but they are most likely
right around the corner helping someone else and they will be right
with you when they are done.

Have a plesent day!

The Walmart stores where I live are a joy to shop in. Good selection,
good prices. Helpful staff. If you don't like the stores ... go
somewhere else.

Store greeters are not just there to greet people. They are also
another layer of security to prevent shoplifting. If the greeters are
the ONLY reason you shop there ... well, what can I say.

Nothing is worth stepping foot in that Hell-hole.

Door greeters serve a very specific purpose: they make Walmart more...
"friendly", for lack of a better term, to a specific portion of their
customer base. I agree that most of the door greeters that work at my
local Walmarts do not serve their purpose: they do not greet
customers, they do not help customers, they do not even make eye
contact with the customers. For the most part they just shuffle
shopping carts back and forth and chat with other Walmart employees.

People who actually take the time to smile and chat with the customers
as they walk in the door are well worth Walmart's payroll dollar IMHO.
It is just that most of the people assigned to that position do not
have the necessary people skills, or simply do not have any interest
in doing a halfway decent job.

Personally, I would rather they spend the wages on an extra cashier or
two than someone who just stands there all day and says hi to people
that don't really care. The only reason I shop at Walmart once in
awhile is the prices. I never ask a sales clerk for assistance because
I don't need it. If the item I want is not on the shelf, I don't ask
if it is in the backroom. The only thing I do care about at Walmart is
waiting in long lines at the registers when they only have 2 or 3
cashiers on duty on a weekend.

The Walmart here still has door greeters.