|
|
 POOOOOOR Customer Service
Posted Thu August 2, 2012 5:29 pm, by don s. written to Walmart
Write a Letter to this Company | Rate this Company
To make a VERY long story a little shorter, I just spent 25 minutes calling the Walmart Supercenter #1055 in Garland Texas trying to determine if they had a safety chair that goes in the shower for a disabled person to sit on. I was put on hold indefinitely twice, hung up on twice, transferred to the pharmacy and sporting goods and finally when I called back for the 7th time and told the lady what a difficult time I was having reaching anyone, she recommended that I call Lowe's because "she always got good service there." LOL This experience has evolved in 15 minutes of wasted productivity at our firm as the majority of our employees are sharing their Walmart horror stories as I type this. I know you are the biggest and I know sending customers to other stores after providing horrible customer service will not hurt your bottom line much. But just imagine how much more profitable you would be with just a little bit of customer service instilled in your employees.
Nothing. I would never dream that these letters matter to anyone in Walmart.
 Reply
| Log In/Create an account | 5 comments |
|
|
| PlanetFeedback Comments are subject to strict terms and conditions. We reserve the right to deny site membership privileges to any individuals acting inappropriately. |
|
|
SHARED LETTERS 
del.icio.us
Digg this
