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price match denied

Posted Sat July 7, 2012 4:43 pm, by Michael E. written to Walmart

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Clinton, Utah Wal-mart, was told that a price match in which I had seen many times before which was 4 twelve packs for 10 bucks of soda. The man told me I was wrong and denied me the price match. I have spent 10's of thousands of dollars at Wal-mart and I'm pissed off enough to never go back.

treat me like a human being.


Reply



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by K A. Posted Mon August 20, 2012 @ 10:44 PM

Silly not to go back to a store you spent "10's of thousands of
dollars" at and now because of 10 bucks you will go somewhere else.
Where? So you will spend more at another store because of 10 bucks.
That's called throwing the baby out with the bath water. If "the man"
told you that you were wrong, you could ask to see the manager. If
it's not a proper price match and you don't get the 10 bucks then
don't buy them or go where you can get them cheaper from the place you
wanted them to match it at. Michael E. you are silly.

Reply
by jendownsouth Posted Thu July 26, 2012 @ 11:30 AM

Every Wal-mart store is supposed to have copies of their competitors
ad so they will be able to double check them for price matching. It is
in their price matching policy that customers are not required to
bring in the ad. My local Wal-mart has been a hit or miss with price
matching. Sometimes they just take my word for it,sometimes they check
the ad. It is the cashiers decision on how they handle a price match,
but sometimes they have not had their competitors ad so I always bring
an ad in with me just in case. Some stores will even call their
competitor to check on their price to verify the price match if no one
has the ad. If the cashier says no and you have a legitimate price
match, tell the cashier to call the manager, and wait at the register
for them to verify the price match. this sometimes holds up the lines
but it is their fault for not having copies of competitors ads at each
register for a quick check.

Reply

by Crytomom Posted Wed July 11, 2012 @ 6:41 PM


Treat you like a human being? Being treated like a human being means
you should get your way? Did you provide the ad, with the lower
advertised price? Youre supposed to. Contrary to popular belief,
customer service assoc. do n ot memorize the competitors prices for
EVERYTHING.

Reply

Price Match Policy by jendownsouth Thu July 26, 2012 @ 11:39 AM


by RedheadwGlasses Posted Tue July 10, 2012 @ 12:40 PM

Right. "I saw this cheaper once, so you need to sell it to me for
that price i saw in some other store one time."

Reply
by spunkyboy08 Posted Tue July 10, 2012 @ 12:34 PM

Just because you were denied a price match does not mean that you
never have to shop at that Wal-mart again.

Why did you mention in your complaint that you have spent 10's of
thousands of dollars at Wal-mart? What do you want Wal-mart to do
regarding that?

Reply
by sarahsmile Posted Tue July 10, 2012 @ 9:58 AM

You are so "pissed off" over Wal-Mart not price matching $10.00 that
"you may never go back" Really?

Reply


by Harleycat Posted Mon July 9, 2012 @ 5:59 PM

Did you currently know of another store that had a sale of 4 twelve
packs for $10 or is this a past sale? Most price match policies that
I've seen said they will match a competitor's "current" advertised
price, not a price that occurred in the past. If that's the case, I
want gas for $.75 a gallon, after all, I used to get it for that
price.

As others said, I hate price matching. If I see a cheaper price, I go
to the other store unless it's really too much of a trip. My
supermarket does not price match but has superior customer
service..worth a few extra dollars.

Reply

I don't understand by sarahsmile Tue July 10, 2012 @ 10:02 AM


XYZ store is not obligated by MA Bellamy Tue July 10, 2012 @ 2:00 PM

Not the point... by jeishere Wed July 11, 2012 @ 9:29 AM


yeah but in cases like that, the "cheaper" store may be outside the "price match" radius too. by PepperElf Wed July 11, 2012 @ 5:05 PM


What really gets me... by Harleycat Wed July 11, 2012 @ 5:27 PM

by PepperElf Posted Mon July 9, 2012 @ 4:57 PM

The problem with price matching is that there's a lot of factors
involved.

How much you spend is not a deciding factor.



IIRC the factors include
- whether or not the items match (they have to be *identical*, right
down to the same brand, size, and flavor.

- proof of the sale. they can't just take someone's word for it.

- within a specific distance. they're not going to price match from
another city where things might be cheaper.



I know your request is "treat me like a human being" but... I don't
see where telling someone "no" equates to being treated inhumanely.
Sometimes the answer is no.

And since the only facts presented was that they didn't give you "4
12-packs for 10 bucks" it's hard to tell if they were wrong to tell
you no or not, since it's not clear what brands you were trying to
compare, or what flavors etc.

Reply
by spunkyboy08 Posted Mon July 9, 2012 @ 1:21 PM

Michael E

Here is Walmart's ad match guarantee.

http://www.walmartstores.com/10563.aspx

Reply

by spunkyboy08 Posted Mon July 9, 2012 @ 8:40 AM

I do not know anyone who has spent 10's of thousands of dollars at
Wal-mart.


Reply

All the fabulous people do by sarahsmile Tue July 10, 2012 @ 10:06 AM
by E C. Posted Sun July 8, 2012 @ 5:00 PM

So because they denied the price match, you were not treated as a
human being? I don't understand that. Was it possible the match
required a coupon? That's how most of the larger grocery stores do it
in order to get a discount like that.


Reply

by Eddie M. Posted Sun July 8, 2012 @ 1:15 PM

you say you wanted to be treated like a human? How exactly did they
treat you?

Reply

by Retail Veteran Posted Sat July 7, 2012 @ 11:10 PM

Did you bring in an ad showing the soda was currently on sale? Like
all other stores, I'm sure they have certain requirements that must be
met before they will price match.

I personally dislike the concept of price matching. If I see something
I want on sale I simply go to the store that has it on sale and buy
it. I don't waste my time going to a different store and asking them
to price match it.

Reply


My question exactly by McJohn Mon July 9, 2012 @ 3:47 PM

by biomajor Posted Sat July 7, 2012 @ 8:49 PM

Are the sodas actually on sale somewhere for 4/$10, or have you just
seen them at that price somewhere in the past? The matched prices
have to be a current price, not one that may have been 6 months ago.
For instance, around here, the current cheapest sale price is Pepsi
products for 4/$11, next week will probably be Coke or RC products,
but if I went to Wal-Mart to price match, I couldn't say "I want to ad
match these Diet Cokes because they will probably be on sale next
week"

Reply


o yes good point. it has to be current too by PepperElf Mon July 9, 2012 @ 4:58 PM




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