I submitted an application to Washington Mutual for Obama's MakeMyHomeAffordable.com program. I met all of the criteria from the various websites and yet I was denied by WaMu because my situation/hardship was not permanent. I lost my job about a year ago and was watching Oprah and Suzie Orman on TV talking about Obama's plan and the website and how this is supposed to help people avoid...

I received 7 over draft fees today totally $210.00 for nearly $57 dollars worth of purchases.

I felt like this was a little excessive while I understand the penalty for being over drawn, I feel like 35.00 per transaction is a little excessive, and I wanted to speak with someone about it because I'm a full time student, and I was laid off about 3 months ago, and that $210.00 is not a lot of...

I had a checking account with WAMU a few years back that was recently closed. It was closed with a balance. That balance was sent to a Collection Agency.

I recently paid off that balance with the collection agency that bought the account from WAMU.

My problem is that WAMU reported me to Chexsystems. I honestly expected the collection agency to notify WAMU that the account was settled...

WAMU lost 3 checks deposited to my accounts in January and February of 2009. After hours of phone calls, I finally had to cancel the original checks and issue new checks.

Then, today, I find out that WAMU found the old checks and tried to deposit them 3 months later and they want to charge me fees for this.

Hire people that can actually help me when I call. The typical call consists of...

My thanks to Davina at the Washington Mutual McGillvray Branch (16600 SE McGillvray, Vancouver, WA.) for her outstanding service. Please contact me if you have any questions regarding the details of her exceptional service.