To whom it may concern.

I have been an WAMU/Providian customer since 2000 and during that time, I have enjoyed my experience with Washington Mutual greatly. I am writing to see if you would be willing to make a "goodwill" adjustment to your reporting to the three credit agencies. I have nine late payments on the above referenced account that date back to July 2002-2003. They were due...

On June 30, 2008 I was sent a new debit card to replace the one I have which expires July 2008, but I was shocked to discover my new debit card contained an RFID chip as I had been opted into the PayPass scheme without my permission or notification. A staunch believer in privacy, I refuse to be subject to RFID technology in any form. I proceeded to destroy the new card. I notified Washington...

Today I went into your NW Military location here in San Antonio, TX.

I am recovering from an injury and am not able to drive very far. I bank with USAA and its way on the other side of San Antonio, so I decided that I would go to WaMu, since its right around the corner. I needed a money order. I went into to the bank and gave the teller my money and asked for a money order. She proceeded...

On 5/27/08 I deposited a convenience check from my Washing Mutual Credit Card into my Wells Fargo Checking Account. On 6/10/08 Wells Fargo sent a collections inquiry to you to find out the status of this check, since it had not cleared. On 6/12/08, I noticed that the check had been posted to my credit card account. This morning, 6/14/09, I checked my Checking account balance and the cooresponding...

Dear CEO Kerry Killinger,

My name is Lila and I have been a Washington Mutual customer since I was 11 years old, when I first opened a savings account. Typically I have been satisfied with Washington Mutual customer service, but recently like my experiences with your company have not been very good.

I have spent the last about 6 months in India on a study abroad program. Around April in...