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This is ridiculous, Wells Fargo!
Posted Wed July 5, 2006, by Jon M. written to Wells Fargo
Write a Letter to this Company | Rate this Company
(16) Business Day Deposit Clearance...Too Long!
I recently deposited a check into my personal account and I am unhappy with the (16) business day hold. I completely understand the need for a hold on large checks...but (16) business days? The check is drawn from a large corporation (a client), and the risk level for there being a problem is approx. zero.
I've been told about the check clearance issues, however...16 business days! Checks cleared faster by Pony Express...literally.
My wife and I have (4) accounts, (1) Line of credit, and (1) mortgage with Wells Fargo. We only do business with Wells Fargo, and I would like you to clear my deposits in a more reasonable time frame.
Our banker is very good, and we will not leave over this issue, but if this type of service continues we will consider other banking options.
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by koz Posted Fri July 7, 2006 @ 10:44 PM
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Wells Fargo hasn't been in business that long - I bet they're trying to make a quick buck and get out of the country!! - either you are exaggerating or the banking system as we know it is doomed...
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Truly, 16 business days is out of compliance with Reg CC. Eleven days is the maximum for non-local check exception holds. However, unless there was a reason to be suspicious of the availibility of those funds represented (such as excessive overdrafts, or possible fraud), a non-local case-by-case hold has a maximum of 5 business days. Ultimately, it is up to the bank (and not the client) to determine the risk involved in realizing funds on said check. But the amount of time is explicitly clear for holds. Reg CC is protection for the bank in order to see if checks will clear, but it is also protection for the individual--so that they will have (semi-timely) access to funds.
Alerting Reg Authorities to the situation may get results, but it might not be the best way to go about things in this circumstance--expecially if you generally like your banker. I think the best thing would be to alert your personal banker to the situation and explain the seriousness of your concern. If he is good, he will take initiative to fix this problem--without any unnecessary heat from Reg compliance. I'd use the letter to Reg authorities as my last straw. (Right before leaving to another bank).
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by p d Posted Thu July 6, 2006 @ 5:36 PM
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This is a good letter. I agree with you that 16 days is too long. I wish you luck.
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by KenPC Posted Thu July 6, 2006 @ 10:46 AM
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This is from the Federal Reserve Bank's compliance page, in regards to funds availability:
For certain types of deposits, Regulation CC permits financial institutions to delay, for a "reasonable period of time," the availability of funds. A "reasonable" time period is generally defined as one additional business day (making a total of two business days) for on-us checks, five additional business days (total of seven) for local checks, and six additional business days (total of eleven) for nonlocal checks; your institution may impose longer exception holds, but you (the bank) may have the burden of proving that they are "reasonable."
If they truly did place a 16 day hold on your funds, they are not in compliance with the law, and I would bring this to their attention in a heartbeat.
Reg CC (the laws dealing with this) also require that you recieve a notice when funds availability is delayed, stating the reason for the delay, and the date when funds become available. If they did not hand you this notice, there too they are out of compliance.
If you really want to bust their chops, file a complaint with the Comptroller of the Currency for non-compliance with Reg CC. That'll get their attention for sure!
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Good idea
by Leanne L Fri July 7, 2006 @ 11:09 AM
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by Cass Posted Thu July 6, 2006 @ 8:17 AM
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16 days is nuts! I recently got a letter from my bank, telling me that because I've been such a good customer, they have given me a special privilige (not sure if that's the word they used) and I now only have to wait two business days instead of five for out of state checks. So, banks do have some flexibility. Hopefully after receiving your letter they'll review your account and take your request into consideration.
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by Leanne L Posted Wed July 5, 2006 @ 10:03 PM
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Sixteen days is excessive. Especially if the check is drawn on the same bank. (Unless they are having problems with that clients account).
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Why do you have all the numbers in parentheses??? The only reason I can think is that you're only doing half of a standard. An example of the standard would be "... and I am unhappy with the sixteen (16) business day hold."
Your way is weird.
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by Venice Posted Wed July 5, 2006 @ 2:40 PM
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Nice letter. I agree that 16 days is an unreasonable amount of time. If you have enough in your other accounts, maybe they will let you deposit a check as cash against those accounts, especially the ones you consider zero risk.
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