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Restructure My Mortgage, Wells Fargo
Posted Tue February 5, 2008 12:00 pm, by Barb S. written to Wells Fargo
Write a Letter to this Company | Rate this Company
MORTGAGE RAPE!!!
A+ 2/28 XP Full Doc 40/30 1st
6 month LIBOR
Margin 6.99%
Start Rate/Floor 9.95%
Ceiling 15.95%
1st rate change 24 months 3%
Regular rate change 6 months 1.5%
I NEVER received a GFE on this loan. I was told the rate was 6.99% by the loan officer.
Wells Fargo bought this loan from InHouse lender with knowledge that the property was over-valued and the terms of the loan were outrageous.
I have been requesting help regarding this situation since August of 2007 when I found out that the rate was ACTUALLY 9.95%.
I have also been working with the loan department workout negotiator for months and have been told one thing and then another thing is done or completely disregarded. I have kept very careful notes regarding every conversation I have had.
Imagine my surprise to learn from an ad with careerbuilder.com that a workout negotiator makes between $13.00 and $14.00 per hour. A high school diploma is required and some "other related finance experience PREFERRED". Must be detail oriented, self-motivated and have ability to organize assigned work. Must be a team player.
I am appalled that my future and the future of my home are in the hands of inexperienced workers, making only $13.00 to $14.00 per hour. It's no wonder that there is no communication and no credible solution to help me in this incredibly malicious loan being offered.
What has been done to us is immoral, not the least of which should be illegal and the powers that be should be ashamed that this type of practice was and is ongoing.
Had I known that my actual interest rate would start at 9.95%, I would NEVER have agreed to the loan.
ALSO, notary publics are the only people that go over the loan documents for the purpose of signing. There is no 3 day right of recision with a new loan, only with a refinance. The notary that signed with us gave us no information, simply pointed out the places where we were to sign. If notaries are to be allowed to sign loan documents with clients, they should be REQUIRED to have knowledge and give explanation as to the TERMS of the loan at the time of signing, or the lender should be REQUIRED to sit at the table with the borrower and the notary AT THE TIME OF SIGNING.
MY CREDIT IS RUINED AND I WILL MOST LIKELY LOSE THIS HOUSE BECAUSE OF UNSCRUPULOUS AND WHAT SHOULD BE ILLEGAL PRACTICES BY THE PEOPLE INVOLVED.
I'm sure I'm not the only one who is experiencing this. I have 12-year old twin boys who are completely stressed out that we will have to move out of you home and they will possibly have to change schools.
IN ADDITION, The value of this property is now only $490,000.00. It has devalued by $250,000.00.
RESTRUCTURE MY LOAN AT THE CURRENT MARKET VALUE OF $490,000.00 AND GIVE ME A DECENT INTEREST RATE WITH A 30 YEAR FIXED LOAN THAT IS AFFORDABLE. I HAVE A TRUSTEE SALE DATE OF FEBRUARY 19, 2008.
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by foolishus Posted Tue January 27, 2009 @ 4:39 PM
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(An article of Louis Even, first published in the January, 1970 issue of the Vers Demain Journal.)
"The legislative power has its seat in parliaments, since this is where laws are discussed and voted upon.
The executive power resides in the offices of ministers, since it is they the Prime Minister and his Cabinet who make the decisions which are carried out by the civil servants.
The judiciary power resides in the courts, since that is where the judges practice their duties.
And where does the superpower, the monetary power, reside? The monetary power resides in the banks. It is in the banks that financial credit is actually created and cancelled.
It is when a bank grants a loan, either to an contractor, a retailer, or to a government, that new financial credit is created. The banker credits the borrower's account with the loan granted, just as if the borrower had deposited that amount. But the borrower actually neither brought in nor deposited any money, since he came to the bank to get money he did not have.
The borrower will now be able to issue cheques on this account that he did not have when he entered the bank, but that he now has upon leaving the bank.
No account of any other customer of the bank was reduced. This is therefore a new account, added to the accounts that already exist. The total credits in the total accounts of the bank are therefore increased by the amount of this new account.
There is therefore an increase in financial credit, modern money, which will be put into circulation by the cheques of the borrower issued on this new credit.
On the contrary, when a borrower comes to the bank to repay his loan (credit that had previously been borrowed), it reduces the quantity of credit in circulation accordingly. The total quantity of blood in the economic life is thus reduced by the same amount.
A simple bookkeeping operation, made with one stroke of the pen, had created financial credit. Another simple bookkeeping operation, when the loan is repaid, cancels, destroys this credit.
It is easy to see that, if during a given period of time, the total of the loans exceeds the total repayments, this puts more credit into circulation than what is cancelled. On the contrary, if the total of the repayments exceeds the total of the loans, it causes a period of reduction of credit from circulation.
If the reduction period persists, the whole economic body is affected by it: it is called a crisis a crisis caused by a restriction of credit.
Since the borrower must pay back more than what was lent to him, because of the interest, he must withdraw from circulation more money than what was put into circulation. For this, he must withdraw from circulation extra money that has been put there by other borrowers. As every new credit comes from the banks, under the condition of paying back more money than the capital amounts loaned out, other people must also borrow, following the first borrowers. The latter have even more difficulties in repaying their loans, since they have to find extra money out of the credit in circulation, which is already reduced by the amount of money that the first borrower had to repay in interest.
This chain goes on in the same way for the next borrowers, and eventually, some cannot pay back their loans. Then the banks restrict further loans, which slows down the whole economic life. But the banks put the blame for this situation on the population that suffers from it.
In order to have the flow of credit that is required for economic life resume, the chain of loans will have to take place again, breeding a bigger and bigger chain of debts."
In my estimation, this is why we are now "bailing out" the banks because they accelerated the rate at which this crisis would have taken place eventually; though I must agree that, in large part, it was done implicitly with the borrowers permission. Everyone assumed that their house would keep going up in value and if they lost their job or "hard times" came, they would be able to sell the house at the new higher value and everything would be good because they would have actually made some money off of the house. However, when people were unable to pay their loans and could not find a buyer for their house this caused housing prices to fall and accelerated the rate at which foreclosures occurred especially among people and businesses that were prospecting but now found themselves attached to loans that were worth more than the house. Notice that these "predatory lending" practices were virtually legalized by the Congress, though I am guessing that the banking community lobbied for this to occur.
It is not a shocking fact, unfortunately, that it has come to this as "payday loan stores" have popped up on every corner in economically disadvantaged areas offering loans in excess of 150% APR and the people have clammored to get these loans for various reasons. Naturally banks wanted to find a way to attract the same type of customer but in even more deceptive ways probably knowing that if it all went south a bailout would come because otherwise the whole monetary system crashes and most people are left with little to no actual means to support themselves.
This type of crisis has happened before and will happen again because we are all complicit in allowing banks to give us money (create money) based on our promise to pay it back. Please note, "The latter have even more difficulties in repaying their loans, since they have to find extra money out of the credit in circulation, which is already reduced by the amount of money that the first borrower had to repay in interest."
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by t p. Posted Mon March 10, 2008 @ 4:06 PM
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I also have to deal with Wells Fargo, and believe me, I feel
"personally defiled" every time I have to deal with them. They for
instance: Lost a payment, initiated a default, and increased our
interest rate by 4%, and charged us $800 in fees. When they found the
payment, they credited it to our account, and maintained the increased
interest rate "due to our financial history with them" even though we
had never been late on a single payment before the lost payment. They
are still deducting the $800 in fees plus interest from our monthly
payments. What Wells Fargo does isn't illegal, but so close on that
fine line that as the above poster mentions, it's consentual, but it
still feels demeaning.
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by Barb S. Posted Mon March 3, 2008 @ 12:17 PM
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Thank you everyone, for your replies. All points are well taken.
Yes, you are absolutely 100% correct that I should not have used the word "rape" and for that I sincerely issue my heartfelt apology.
As for taking responsibility, yes, I do take my share of the responsibility. After reading the angry responses I can only pray that none of you ever fall into the same situation where even talking to someone on the phone at the lender is frustrating. All I initially asked for when the first payment was late, was for some assistance and guidance as to how to resolve that late and get back on track. I got nothing but run around and was told that unless the NOD was filed, they couldn't help me. So there is more history that what I wrote, and admittedly, I wrote out of anger.
Thirdly, I was not denegrating anyone regarding the amount of money they make. My husband only makes $10 per hour and he works extremely hard. I was simply stating that the requirements for someone to be a work out negotiator required NO BANKING EXPERIENCE. I've worked since the age of 11, starting out babysitting. I don't have a degree. I've scraped my way up the ladder and sometimes back down again, and then you get back up and start all over. It is what it is and anyone who works hard, regardless of their income, deserves praise. So if you took that personally, then again, I apologize.
If you feel that you need to vent on me some more to feel better then have at it. I didn't personally attack any of you.
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by halah Posted Thu February 14, 2008 @ 1:27 PM
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I have only two words:
Personal Responsibility.
As for the letter, it's poorly written and hard to understand with the all caps. The words Mortgage Rape should have not been used, as well as the information about your sons.
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by bunni Posted Wed February 13, 2008 @ 12:41 AM
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Hey Barb,
I have to say that I feel for you and your family. I think a lot of people are coming down hard on you here but it's really to point out that you must read everything carefully before you sign. I worked in mortgage for ten years as a loan officer, funder, and processor. It never ceased to amaze me how many people would not read the documents before signing. As a pp said- the notary simply witnesses your signature. Thats all they can do.
As for the rate and nature of your loan, well, many borrowers have resorted to these types of loans. Adjustable rates that capout through the roof. Sure the rate is low enough to get you into the home but the down side is that once the rate begins to climb how are you going to manage such a payment? Regarding the loan officer who quoted you the 6.5%. Rates change everyday and in order to capture a rate you must lock into it and then the loan must be funded before that lock expires. Often, it's not that a LO is being deceitfull. It's simply that the underwriter steped in and said- we will close this loan under such a rate,etc,etc. Many borrowers find that details of their loan have changed once they go in for signing. Often, the LO is not aware of this. Again this goes back to you reading those loan papers before signing them.
The real estate market is a mess. So many people have wanted the dream of home ownership at any cost. In many ways it's an illusion that people are willing to buy into just for the opportunity of owning a home. Values absolutely skyrocketed and and now ofcourse they have to decline at some point.
My advice to you would be go easy on yourself. You made a mistake- it happens. Try to refi and ask lots of questions. If you dont know what to ask then utilize the internet to find out what to ask before you refi. You may find that you dont want to stay in that home. Who knows.
God Bless you and your loved ones.
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by fishbjc Posted Mon February 11, 2008 @ 10:15 PM
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No Barb, these people making $13-$14 per hour didn't cause you to lose your home...YOU DID.
The fact that you're bringing in CHILDREN for a sympathy play is ridiculous and idiotic.
You had all the time in the world to READ each document IN FULL, you have that right. Yes, your credit is in the tank...and you have yourself to blame.
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by blkwidow Posted Sat February 9, 2008 @ 6:34 PM
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Notaries in most states are not allowed to provide legal advice. Their only function is to scan the document for any missing information or blank lines. Witness your signature, get your ID and perform the Notary act. The only person allowed to explain the documents and the rate is your lender. This is probably why there is such a Sub-prime mess right now and foreclosures across the nation. Buyers were not asking questions regarding their loans.
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Hi Steve-Oh
by blkwidow Wed February 13, 2008 @ 12:11 AM
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by justforlaughs Posted Fri February 8, 2008 @ 1:56 PM
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I completely agree with the rest when it comes to your first sentence. Absolutely out of line and for someone who puts people down for making 13 dollars an hour (which would be me) and calling them inexperienced, you should be ashamed of yourself and you should have more respect than that. But since you make more money than the rest of us, you probably think you are smarter as well, you should know better than to say "MORTGAGE RAPE!!! " Shame on you, I don't even wish to read your letter, because I really feel that in this case it is smarter for me not to fall on your level.
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by Buddy Posted Fri February 8, 2008 @ 9:49 AM
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I read the first line to your letter & went no furthur. Totally uncalled for comparing a problem with a mortgage company to a violent physical assault!
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by JulieH Posted Wed February 6, 2008 @ 3:45 PM
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I am very sorry for the situation that you are in -- the housing market is in a major downturn in most areas and some people have been significantly affected, yourself included.
With that being said, I think you need to accept the responsibility for your current situation.
First of all, you put yourself into a very risky 2-year ARM. This may have been one of your only loan options given a number of factors including credit score, loan size, etc., but you accepted this loan nonetheless. Also, you can fault the loan officer for not clearly explaining the terms of the loan, the rate, etc. but at the end of the day, you are the one that signed those papers. We're talking about your BIGGEST asset -- you were purchasing a $740,000 home -- and you should have taken the time to read through those papers. The interest rate disclosure, good faith estimate, and truth in lending statement all showed that this was an ARM and you signed them.
Secondly, you fault the fact that your home is decreased in value. This is a risk that anyone takes when purchasing a home. In the long run, homes' values typically increase, but in slow times like these, you may lose out. That is why homes are typically viewed as long-term investments. The bank will not lower your mortgage amount to accomodate this as they would basically be throwing $250k out the window. Again, that was the risk you assumed as a homeowner.
Lastly, as other people have mentioned, the expectation of a notary is to witness the signing of documents. Notaries are actually not allowed to explain these documents since a wrong explanation could hold them liable. If you had questions or doubts, you should have refused to sign pending clarification from the loan officer or an attorney.
Again, it sucks that you are in this situation. It sucks that so many people in this country are in this situation. I hope you are able to work things out financially, but I think you need to re-examine what actions led to this situation.
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wow
by |Ev1L| Thu February 7, 2008 @ 1:55 AM
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by Janice Posted Wed February 6, 2008 @ 3:42 PM
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I am also with what used to be Wells Fargo, now Option One Mortgage,owned by H&R Block and the Tax People. I have had my loan since 2002 and we got into a financial bind and got behind 2 payments. We have now paid 6 years, and they want more than our original loan to pay off the home and I am scheduled for foreclosure on Feb. 14th, 2008. I have been trying to get a payoff since Nov. 2007 and every time I try to talk to someone, they are in India or Mexico and they tell me it will take 7-10 days only to wait and find out more trumped up charges have been added. This is "Usery" and other names I won't write on the internet, I am filing a lawsuit in Tennessee and I welcome anyone who would like to be part of it.
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Lawsuit?
by donno Wed February 6, 2008 @ 6:31 PM
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Ouch
by |Ev1L| Thu February 7, 2008 @ 1:47 AM
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"Restructure My Mortgage, Wells Fargo
by Barb S. - Posted Tue February 5, 2008 @ 12:00 PM
MORTGAGE RAPE!!! ..."
Excuse me? Bus driver? I'd like to get off here, please.
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by Adam D Posted Wed February 6, 2008 @ 10:13 AM
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I find the part where you insult the loan people about their pay rate, and education. Yet, they were able to apparently screw you over. Hey, maybe THEY at least read what YOU sign. They may not be as educated as you, but at least they pay more attention to detail.
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by hussyinterrupted Posted Wed February 6, 2008 @ 9:49 AM
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blow your mortgage rape whistle??
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by |Ev1L| Posted Wed February 6, 2008 @ 1:45 AM
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Someone's current salary does not reflect on their ability to do their job. One of your main arguments is that these workers are incompetent because of a perceived lack of education and low salary.
It sounds like you not only failed to read and adequately comprehend the terms of your mortgage, you are more content to blame everyone but yourself. If you can not afford a three quarters of a million dollar home, then do not buy one.
Sadly, it appears you are a victim of the credit crunch and mortgage blow up. Really, my credit got ruined by a divorce and I had stellar credit prior to that. You need to accept life changes and move on. There are plenty of people who raise their kids in properties that are less than a million dollars and who have parents who make $13 an hour. Stop being an arrogant and pompous human.
One word: cope.
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by Gino Posted Wed February 6, 2008 @ 12:05 AM
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I suppose any of us could open any paper nationwide and see the state of both the stock markets and real estate markets in general. To sign on the bottom line of a binding legal document is consent, to the best of my knowledge, to agree to the terms. The rape reference aside, it's evidently our responsibility to review and get answers before signing anything. It may have seemed like a great idea at the time, but it was before signing that research has to be done.
What does what a worker earns have to do with the problem? When deciding to buy the home, do we research what the builder earns a year? The electicians, plumbers, site planners, appraisers, loan officers, government officials who register the titles, the person who installs carpeting? No. We look at the end product and start from there. The seller of anything will show things in the best light possible.It's our responsibility as buyers to find the answer to "What's the worst that can happen?" and "Can I do anything to protect myself in the process, from assuming too much risk?"
We buy according to the market. We ultimately decide which financing option we go for, and any mortgage is a huge assumption of risk.
I do hope Wells Fargo can do something to help you, many lenders ARE trying their best because they, too, stand to lose.
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by PaintedLady Posted Tue February 5, 2008 @ 8:30 PM
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is signing a document without carefully reading it and asking questions BEFORE you sign.
I'm sorry
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by Evil N Posted Tue February 5, 2008 @ 5:37 PM
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Your interest rate is probably higher because your credit is bad, as much as you don't want to admit it. Just admit it and accept it.
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no
by Barb S. Mon March 3, 2008 @ 12:08 PM
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by MA Cunningham Posted Tue February 5, 2008 @ 5:08 PM
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is people who OVERDRAMATIZE.
Bottom line, Barb, unless someone forcibly pushed you down and sodomized you, don't EVER use the word "rape" on this website to describe a situation like this ever again. It's tacky, insensitive and wholly inappropriate.
Secondly, what kind of parent involves her twin 12 year old sons in such adult concerns? Children shlould be allowed to be children and we as the adults in their lives are here to protect them, not dump on them. Shame on you for being so selfish and cruel to your kids. & before you (or anyone else) says thats not the point of your letter, let me remind you that YOU chose to include that comment in this letter. No one else.
Thirdly, as others have said, you clearly have the capability to write coherently, so it stands to reason that you should have been able to READ coherently too!
Predatory lending has been running rampant for nearly a decade (maybe longer) and if you were foolish enough to go into a mortgage signing without knowing EXACTLY what you were agreeing to, then that's YOUR fault. No one is going to hold your hand and read every clause and line in the contract for you, honey.
But again, anyone who adds stress to their kids' back over this surely can't be expected to take any responsibility for her own actions, right?
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by ♥Venice♥ Posted Tue February 5, 2008 @ 3:56 PM
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This is what happens when people don't use an attorney. For the life of me, I can't understand why anyone, especially with so much money and their homes at stake, would attempt to handle these transactions on their own. So you saved some money by not using an attorney, and look where it got you.
I was a notary, and I was never required to explain the contents of any documents to the people signing them. I was only required to witness their signatures and attest to that.
I feel sorry for you, I really do, but you were in over your head by not fully understanding the terms you agreed to with your signature and decided to go ahead anyway, and for that you must take responsibility.
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by SusanB Posted Tue February 5, 2008 @ 3:22 PM
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I'm sorry, Barb, but you appear to be blaming everyone but yourself for the mess you find yourself in. When you purchased your home you agreed to a price and signed loan documents of which both were of your own doing - - no one was holding a gun to your head. And it doesn't matter what the loan officer told you - - all that matters is what you signed. If you didn't understand the terms of the loan, the time to ask questions was before you signed. And a notary is only present to witness your signature, not explain loan terms.
Your demand that your loan be restructed for almost 50% of the original agreed upon value is unreasonable and just not the way the mortgage industry works.
I wish you the best of luck but somewhere in this saga you have to accept some responsibility.
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by donno Posted Tue February 5, 2008 @ 1:27 PM
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First of all, the fact that your property fell in value isn't the bank's fault. You borrowed an amount of money, and the total amount was given to the seller. That money is gone, and neither the original bank or Wells Fargo has it. You are asking, essentially, for Wells Fargo to give you the amount of market value your house has lost. That is an absurd request, and reflects quite an ignorance on your part. You needed a financial advisor to help you examine the paperwork when you bought your house, apparently. The terms you agreed to were on the paper you signed in the presence of the Notary. The Notary authenticates your signature, and has nothing to do with explaining the terms of the loan.
After the fact, you realize that you should have had a fixed rate loan all along. It sounds like your knowledge has increased, but far too late. That is the only type of loan I would ever agree to.
Was the practice illegal? If it wasn't, it wasn't, and bringing that up is immaterial. Much like your assessment of the people who who handle mortgage paperwork. Why not look in the mirror at the person who needed to do more research before making such a commitment?
It should have come as no surprise at all what your mortgage rate was in 2007, if you understood the terms of the mortgage. Clearly you didn't. Again, this shows ignorance on your part. There is no one else to blame for that.
I can't understand the terms of your loan totally, but two things stand out. "Regular rate change 6 month 1.5%" and "1st rate change 24 month 3%" Those two statements sound clearly like increases that can or will take place. If your mortgage started at 6.99%, you should have expected it might go up 1.5% or 3%, even not understanding fully how the changes occur. Also, there is a ceiling of 15.95%! That should have been a scary number.
The banks are partially to blame for the mortgage mess we are in, but the is nothing here that hides the fact the rate on this mortgage can change. It was up to you to find out exactly how. The property value change is completely unrelated to your mortgage. That is a risk you took on when you bought the house.
Finally, Wells Fargo didn't issue this loan. They are the ones you own money to, which is probably why you addressed this letter to them.
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by Jeffrey Posted Tue February 5, 2008 @ 12:41 PM
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Any merits of your issue aside, the term "rape" is only going to get people mad at you. Second only, perhaps, to the n-word, the word "rape" really inflames people.
You do yourself a disservice by using this word.
That said, it seems the gist of your complaint is that you had inexperienced people working with you on your loan.
While this is a legit issue, why didn't you complain about this before you signed your papers? I can't believe that an intelligent person, like yourself, signed a single thing without reading it. Nor can I imagine that you signed anything without getting an explanation, that you were satisfied with, about anything that confused you.
When I purchased my last two homes, I had my real estate agent with me. We also had a settlement attorney. Whenever there was a question about the loan papers, I was able to ask my agent. Where I wanted to be sure, I asked the attorney.
I suspect you've been hit with the problem many people have: you signed papers that you didn't understand, for a house you really couldn't afford, with interest rate escalation rates you didn't read.
Let's keep in mind that when your loan was purchased by Wells Fargo, it was purchased as a legit loan. Why should Wells Fargo bear any responsibility for how you were mislead by the prior lender?
Let me ask: did YOU know the property was overvalued? I'm assuming no. I'm assuming that you had no agent or someone else trustworthy to justify the price of the house. Right? I'll bet you never saw comps. You saw a house you liked and paid the asking price (or thereabouts) without satisfying yourself that it was a fair price, right?
Lastly, the fact that the property has gone down is not relevant to the loan. In some areas, housing prices have fallen. A lot.
If this is your residence and you have no plans on moving soon, don't worry about what the house is worth. It's irrelevant to you paying your loan.
I have no idea why you think you can get a new loan for less money, simply because that's what your house is now worth. You borrowed a specific amount of money to buy the house from the prior owner (or from a builder, if it was a new home). That amount was about $750K. Are you honestly asking that Wells Fargo reduce your loan to $500K and for them to eat the "$250K"?
In the end, I feel very bad for you and anyone else that can't make their house payments. It's easy to blame you for not reading what you signed. It's easy to blame the notaries for not knowing enough to explain the load documents to you. It's easy to blame the banks for wanting to make money (and stay in business).
You best bet is to (a) ensure you loan is current and (b) refinance at a now-current interest rate, assuming that it's lower than what you're paying. That won't lower the amount of the loan, but it may make the monthly payments more reasonable.
If you simply can't afford this house, then you're either going to need to find someone to give you some money or, sadly, move. It's sad, yes. But no one should be carrying mortgages that they can't afford.
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