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defect in stove since purchased

Posted Thu July 8, 2010 10:45 am, by anthony s. written to Whirlpool

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i purchased my stove from Lowes i can not believe what you are selling when you self clean the oven it gets so hot yellow has formen inside the glass an on top of stove the knobs get so hot during the process that my wife burn her hand on it. it was fixed once for the same reason the repair man came by yesterday & said its a defect there is no sense in fixing it because its going to happen again. i would like it fixed or a new stove. thanks

i would like it replaced since it can not be fixed & it is dangerous it can cause a fire i called service dept & they said it was cosmetic baloney its a defect. if nothing is done i will put a add in paper not to buy from lowes or anywhere a whrilpool stove.


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by olie Posted Thu July 8, 2010 @ 11:40 PM

We have a Whirlpool electric stove and use the self-clean feature when
necessary. I think the manual tells us that it gets up to around 700
degrees during the cycle.

Rowdy is right about wiping the oven down or removing large spills
right away. With us it's usually cheese from a pizza. I've learned
to put a cookie sheet under juicy pies that might bubble over.

One thing that I have noticed is that if there is some grease in the
oven, it bakes on the window. The yellow under your cooktop might be
baked-on grease.

Sadly, I agree that this is cosmetic. Your oven still works. It just
doesn't look as nice as you'd like.

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by RowdyRetailer Posted Thu July 8, 2010 @ 11:07 AM

I never use the self cleaning feature.

Id also never use the feature in the summer.

Just a few wipes of a washcloth after each baking when it cools down
but is still warm keeps mine sparkling.


Good Day


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