Paid for a New Watch got a returned defective one.

Posted Sat June 2, 2012 3:18 pm, by Martin F. written to WorldofWatches.com

I recently purchased a new Swiss Legend Women's Karamica Diamond White Ceramic watch, Style: 20051-WWWSR from worldofwatches.com. This was supposed to be gift to my wife for our 10 year anniversary. When I presented the gift while still in the box, a couple of notes fell out 1) Shipping Information from the previous purchaser and a "Return Reasons" note. I was shock and ticked off because according to the website it states: "Every SWISS LEGEND Women's Karamica Diamond White Ceramic is brand new, never worn, with original factory parts and 100% authentic guaranteed." Well after my initial thoughts I read the return reasons, loose bezel and the watch stem was stuck. I confirmed they existed. I paid for a returned product and victim of false advertisement. Unbelievable.

I want what I paid for a new, unworn, non-defective Swiss Legend Women's Karamica Diamond White Ceramic watch, Style: 20051-WWWSRStyle: 20051-WWWSR. I want World of Watches to send me the item at no cost to me and have prepaid return label. I gladly send the defective one back.

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Re: Paid for a New Watch got a returned defective one. by RedheadwGlasses Posted Sun June 3, 2012 @ 9:29 PM Have you contacted them directly? It's very easy to find their process for returns at their website. Reply